applies to multi-line telephone systems (MLTS), which are telephone systems that serve consumers in environments such as office buildings, campuses, and hotels. Kari’s Law requires MLTS systems in the United States to enable users to dial 911 directly, without having to dial a prefix to reach an outside line, and to provide for notification (e.g., to a front desk or security office) when a 911 call is made.
RAY BAUM’S Act
requires the Federal Communications Commission (the FCC) to conduct a rulemaking proceeding to consider adopting rules to ensure that “dispatchable location” is conveyed with 911 calls, regardless of the technological platform used, so that 911 call centers will receive the caller’s location automatically and can dispatch responders more quickly. “Dispatchable location” is defined as “the street address of the calling party, and additional information such as room number, floor number, or similar information necessary to adequately identify the location of the calling party.”
Alyssa’s Law (SB 70 - 2020) Beginning with the 2021-2022 school year, each public school, including charter schools, shall implement a mobile panic alert system capable of connecting diverse emergency services technologies to ensure real-time coordination between multiple first responder agencies. Such system, known as “Alyssa’s Alert,” must integrate with local public safety answering point infrastructure to transmit calls and mobile activations. This law took effect July 1, 2020.
Recommended Actions: Each Public and Charter School shall contact their designated internal point of contact to coordinate with their selected vendor to set up, train, and implement the mobile panic button system. Each vendor shall contact and coordinate with the County E911 Office via the email address below and the Public Safety Answering Point (PSAP) Staff to ensure that testing of their mobile panic button solution is scheduled to avoid adversely impacting the PSAP operation.
Each selected vendor shall also ensure that their mobile panic button solution is in full compliance with the scope of services and passes the criteria outlined in Alyssa's Alert Implementation Template provided by the E911 Office. If there are any questions, please send an email to