Guest Experience Improvements Coming to FLL
Terminal 3: New Hangout for Sports Fans
Sports fans delight! The first airport outpost for Bokamper's Sports Bar & Grill touched down in Terminal 3, Concourse F on November 23, 2020, through a partnership with concessionaire Delaware North. The South Florida-born restaurant concept was founded in 2008 by former Miami Dolphins player, and sportscaster turned restaurateur Kim Bokamper. Bokamper's South Florida presence includes locations in Fort Lauderdale, Miramar, and Plantation. The restaurant's mission is to be "the best game in town by providing exceptional service, great food, and an unparalleled atmosphere for friends, families, and sports fans of all ages."
Updated: December 2020
Terminal 3 Restroom Makeover Underway
New centrally-located, double-sided design coming
The restrooms in Terminal 3, Concourses E and F, are getting a makeover as part of BCAD’s ongoing efforts to enhance the airport’s guest experience. On July 20, 2020, remodeled restrooms opened in Concourse F featuring modern, eco-friendly fixtures that include low-flow toilets and water-conserving, automatic shut-off faucets. Concourse E restrooms will be remodeled similarly and are expected to open in the second quarter of 2021. During the renovation period, travelers are being directed to alternate restrooms in the nearby walkway connector between Concourses E and F. Passengers are encouraged to visit the pre-security and baggage-claim level restrooms as well.
Updated: October 2020
Terminal 2 Modernization Project
Future enhancements coming to Terminal 2 by July 2021 include:
New and redesigned dining and shopping venues
Modernized passenger restrooms
A new terminal security checkpoint
Dome-shaped terminal roof and central passenger wait area
Permanent Sky Club on the mezzanine level
Additionally, new enclosed connectors linking Terminals 1, 2, and 3, will enable travelers to move freely among all three without needing to exit and re-enter security checkpoints. The new terminal connectors are expected to be operational by late 2021/early 2022.
Updated: October 2020
Making Strides to a Better Terminal 4
New International Efficiencies
We're always striving to improve operations and the guest experience at FLL. In recent years, Terminal 4 has added 12 new gates to provide more destination options for passengers as part of an ongoing modernization and expansion project.
In 2019, two more gates opened for a total of 12 international and two domestic gates overall. Another recent milestone was the opening of the new Concourse G with its modern guest amenities and enhanced shopping and dining venues. And more improvements in the pipeline include new U.S. Customs and Border Protection functionality, advanced baggage handling system equipment, a new “meet-and-greet” area, and additional passenger queuing space. A new Checked Baggage Inspection System is slated to be substantially finished by the fourth quarter of 2020.
Additionally, construction is underway on the final phase of the new U.S. Customs Federal Inspection Services (FIS) Facility Project, which is slated for substantial completion by June 2021. By then, FLL will be able to operate all 12 international gates in Concourse G and process more than 1,800 passengers per hour.
Last Updated: September 2020
Roadway Enhancements Preparing FLL for the Future
Broward County’s Fort-Lauderdale-Hollywood International Airport (FLL) is enhancing its upper-level roadway structure to ensure future years of service. The Departures level roadway serving Terminals 2, 3, and 4 is approximately 35 years old.
FLL recently implemented a program to focus on extending the life of the bridge structure. This program includes expansion joint rehabilitation of the structure and other maintenance repairs. To alert motorists operating heavy vehicles, FLL is posting weight restriction signage on the upper roadway following a full condition evaluation by our inspectors and engineers and in compliance with Florida Statutes requirements. The weight restriction for this bridge will now be 17 tons and will be advertised along all main roadways leading to this bridge.
This signage will complement the messaging already in place to advise motorists of our height restrictions on the Arrivals (lower) level of our roadway.
FLL has invested in a new fleet of buses that meets the new weight restrictions. By minimizing heavy loads on the structure, we will extend its useful life. The combination of reinforcing the upper-level roadway and eliminating or minimizing heavy loads will minimize future repair costs. It will also reduce traffic congestion associated with otherwise frequent maintenance operations. The ultimate objective of these enhancements is to ensure the viability of this roadway structure to enable it to meet the ever-increasing demands at FLL today and into the future.
Updated: June 2020
Terminal 1: Country & Western Honky-Tonk Opens
HMSHost partnered with NASCAR racing driver Dale Earnhardt Jr. to bring his signature North Carolina-born casual dining concept Whisky River Beer & Wings to FLL in early 2020. Whisky River's menu offers "crave-able dishes with regional flair," according to HMSHost. The new award-winning hangout, which opened on February 13 in Terminal 1, Concourse B, features country & western style decor with whiskey barrel images, rustic barn wood, stone walls, cowhide seating, and even live music from local musicians on the Whisky River music stage.
Updated: February 2020
Terminal 1: Tacos and tequilas, anyone?
Rocco's Tacos and Tequila Bar, a South Florida favorite for Cinco de Mayo celebrations and other festivities, celebrated its grand opening on February 13, 2020, two months after officially opening its doors to travelers in Terminal 1, Concourse C on December 13, 2019. The new eatery comes to FLL travelers through a partnership with airport concessionaire HMSHost. Locally, Rocco's Tacos is known for a menu that offers "a true taste of Mexico" from the signature guacamole prepared tableside and handmade corn tortillas to specialty margaritas and other crowd-pleasing brews and bar bites.
Updated: February 2020
Terminal 2: New Restaurants Debut
Shaking 'N Blazing Eateries
Travelers flying through FLL now have a slate of new dining venues to explore including Shake Shack and Flash Fire Pizza in Terminal 2.
Shake Shack began serving travelers at FLL on December 14, 2019. The popular eatery has become a revered hangout for legions of fans in the U.S. and overseas since its humble start as a hot dog cart in New York in the early 2000s. Shake Shack, described as a modern "roadside" burger stand, operates more than 130 locations worldwide. The restaurant chain serves premium burgers, hot dogs, crinkle-cut fries, shakes, frozen custard, and more, which it touts as "fresh, simple, high-quality food at a great value." Global concessionaire HMSHost has partnered with Shake Shack to open and operate multiple airport locations across America.
For pizza lovers craving a slice of personal pie before they fly, South Florida-based Flash Fire Pizza whose tagline is "Farm to Fire in a Flash" made its airport debut through a partnership with HMSHost also on December 14, 2019. The pizza restaurant offers a menu of specialty pizzas and salads, sandwiches, and sides. The company says it strives to provide the best quick-fire pizza using the freshest ingredients and friendliest service.
Updated: February 2020