Meeting and Exceeding Passengers' Needs
FLL wants to make your trip an enjoyable experience. You'll have access to numerous shops and restaurants offering a variety of food and beverages. There are clean, comfortable restrooms, including facilities for travelers with disabilities and families with small children.
For ADA Services, go to the
Assistance web page.
Recognize an Airport Employee
This program allows guests, tenants, and employees to nominate an airport employee who provides above-and-beyond customer service and demonstrates the "FLL Cares" attitude.
Are you interested in getting more FLL updates on airport construction, new services, upcoming events, and more?
Subscribe to FLL's NewsFLLash today.
Baggage CartsBaggage carts are available for rental at $6. Cart stands are located on terminals and garages' upper and lower levels. Major credit cards are accepted. For more information, call 954-359-0007.
Baggage Wrapping
Wrap your baggage with plastic professionally before boarding a flight for $15 per bag or $22 for irregular items.
Location: Terminal 1 (Located on the Lower Level next to the Starbucks. Enter at Door 111
Hours: 6 a.m. to 2 p.m. 7 daily
For more information, call 954-359-5505 or 305-501-9325.
Currency Exchange
The Currency Exchanges are located in the following locations:
Terminal 4
Pre-security in the Baggage Claim area on the lower level
Monday to Friday (8:30AM to 8PM) and Saturday to Sunday (9AM to 5PM)
For more information, please call 954-702-3249.
Services Offered:
The currency exchanges stock all major currencies. Exchange rates and commissions are competitive.
ATMsAutomated teller machines (ATMs), available 24 hours/day, are located pre and post-security in all four terminals, including the Rental Car Center on the third floor.
ElevatorsElevators are near the entrance and exit doors for easy access to all terminal levels.
Medical Services
Automated External Defibrillators (AEDs) are effective lifesaving devices in cardiovascular emergencies. They are accessible throughout the terminals.
Public Baggage Storage
Public Baggage Storage, when operational, is normally available in Terminals 1, 2, and 3. Enjoy exploring the airport or surrounding communities without the impediment of having to take your luggage with you. For more information, call 954-359-5505.
|
Terminal |
Hours |
Days |
1
| 8 a.m. - 5:30 p.m.
| Monday to Sunday
Located pre-security on the second floor near the Concourse B exit
|
| 2 | 8 a.m. - 5:30 p.m. | Friday, Saturday, Sunday, and Monday
Located next to the Business Service Center on the Departures Level (Upper Level) near the TSA checkpoint entrance. |
| 3 | 8 a.m. - 5:30 p.m. | Monday to Sunday
Located in the Baggage Claim Level (Lower Level) next to the JetBlue bag service office. |
For cruise passengers, some airlines offer baggage check-in at the port for the return flight. This allows you to explore the greater Fort Lauderdale area or the airport. Contact your airline to see if they offer this service.
Read more information about cruising at Port Everglades' website.
Telephones
Telephones are in terminal lobbies, concourses, and baggage claim areas. Courtesy phones are available in baggage claim areas offering direct connect service to local car companies and hotels.
Wireless Internet (Wi-Fi) Service
The Fort Lauderdale-Hollywood International Airport provides free Wi-Fi internet access. This service is available in all terminals, concourses, and the Rental Car Center. One can use a properly configured laptop, personal digital assistant, or other wireless-compatible devices that can connect to the internet. The airport suggests using a computer running one of the newer versions of the Windows or MAC operating systems and newer versions of Android and Apple mobile devices or smartphones.
To connect to the free FLL wireless service, follow these simple steps:
• Your device must have a compatible wireless card installed or embedded in the laptop or mobile device.
• Virtual Private Network (VPN) connections can be established using most client software; however, the airport cannot guarantee functionality.
• The airport highly recommends that users employ standard technology safety measures. The airport does not scan, filter, monitor, or block traffic through this internet connection. Standard technology safety measures include using anti-virus software with updated signature files, personal firewall programs, and all applicable, updated security patches or fixes for the operating system and browser software.
• Users assume all responsibility for utilizing this free service.
The free public Wi-Fi SSIDs that are authorized by FLL are named as follows:
- Airport-Wifi-Terminal_1
- Airport-Wifi-Terminal_2
- Airport-Wifi-Terminal_3
- Airport-Wifi-Terminal_4
- Airport-Wifi-Rental_Car_Center
Do not connect to other SSIDs to access the free FLL WiFi. There is never a charge for wireless internet access provided by FLL. If you are asked for a credit card number when accessing this service, please contact FLL Customer Service at 1-866-I FLY FLL (1-866-435-9355).
