Broward County Transit is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color, or national origin, consistent with Title VI of the Civil Rights Acts of 1964, as amended.

Any person who believes that he or she, individually, or as a member of any specific class of persons, has been subjected to discrimination under Title VI, on the basis of race, color, or national origin, may file a written complaint with Broward County Transit.

View BCT's Title VI Complaint Procedure (PDF).​​​​

In order to process your complaint, please fill out the Title VI Complaint Form. If you need help in completing this form, please call the Title VI Coordinator at 954-357-8481. The completed form can be returned to:

Broward County Transit
Attention: Transit Manager – Compliance
1 North University Drive, Suite 3100A
Plantation, FL 33324
Telephone: 954-357-8481
TTY: 954-357-8302
BCTD_TitleVIComplaints@broward.org​

Title VI Complaint Appeals

If, after investigation, the department concludes that the agency is in compliance with Title VI regulations and the complainant disagrees, the complainant may file an appeal with the Office of Civil Rights of the Federal Transit Administration (FTA).

Office of Civil Rights
Federal Transit Administration
1200 New Jersey Avenue, SE
Washington, DC 20590​
United States​

Frequently Asked Questions

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