Department

Human Services

GENERAL FUND

FY18 Actuals

FY19 Budget

FY20 Budget

Percent Change
FY19-FY20

Positions FY19
Budget

Positions FY20
Budget

Administration - Human Services

$3,830,138

$3,830,310

$4,484,390

17%

36

38

Crisis Intervention and

Support

$3,692,298

$3,988,220

$4,940,570

24%

49

55

Broward Addiction Recovery

$11,359,522

$13,461,720

$15,449,150

15%

164

177

Community Partnerships

$37,803,627

$38,657,080

$38,992,540

1%

18

19

Elderly and Veterans

Services

$3,436,717

$4,016,090

$4,756,930

18%

29

34

Family Success

Administration

$6,906,729

$8,016,680

$9,130,340

14%

77

85

Subtotal

$67,029,031

$71,970,100

$77,753,920

8%

373

408

OTHER FUNDS

FY18 Actuals

FY19 Budget

FY20 Budget

Percent Change
FY19-FY20

Positions FY19
Budget

Positions FY20
Budget

Pay Telephone Trust Fund

$2,282,713

$2,446,920

$2,480,770

1%

0

0

Community Partnerships -Homeless Services Fund

$13,440,375

$14,285,490

$16,925,530

18%

8

7

Driver Education Safety Trust Fund

$678,831

$622,250

$622,250

0%

0

0

Human Services Grants

$0

$53,306,924

$50,703,170

(5)%

205

205

Subtotal

$16,401,919

$70,661,584

$70,731,720

0%

213

212

Grand Total

$83,430,950

$142,631,684

$148,485,640

4%

586

620

Division


Administration - Human Services

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Administration - Human Services

$1,222,642

$1,215,860

$2,022,240

Office of Administrative Services

$1,092,357

$1,103,820

$1,162,780

Office of Evaluation and Planning

$1,515,139

$1,510,630

$1,299,370

Total

$3,830,138

$3,830,310

$4,484,390

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Miscellaneous Revenue

$7,465

$0

$0

Total

$7,465

$0

$0

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$3,285,264

$3,347,920

$3,634,960

Operating Expenses

$510,846

$482,390

$845,230

Capital Outlay

$34,028

$0

$4,200

Total

$3,830,138

$3,830,310

$4,484,390

Total Positions

38

36

38

BUDGET VARIANCES

$90,590 Increase in personnel services ($89,590) and operating expenses ($1,000) due to the transfer of one Contract Grant Administrator, Senior position from the Homeless Services fund to support the formation of the Office of Equity and Community Investment (OECI).
$154,950 Normal Increases and Decreases
137,310 Personnel Services
17,640 Operating Expense
BUDGET SUPPLEMENTS
$408,540 Increase in personnel services ($60,140), operating expenses ($344,200), and capital outlay ($4,200), including one position to support the formation of the Office of Equity and Community Investment (OECI).
$654,080 TOTAL INCREASE

Section

Administration - Human Services

GOAL STATEMENT

To effectively and efficiently provide innovative health and human service programs that assist Broward County's children, elderly and low income individuals and families achieve well-being and enhance their quality of life, as well as generate revenue, maximize resources, ensure accountability and lead the community in sharing human service expertise.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percent of performance based outcomes achieved in contracted programs

95

95

95

Percent of contracted funding utilized

98

90

90

Percent of outcomes achieved in direct service programs

64

85

70

Average number of days taken to fill a position from requisition creation date to employee start date (full life cycle)

96

70

85

Customer satisfaction rating

4.80

4.50

4.50

PROGRAM DESCRIPTION:

The Department provides broad systems oversight and service support enhancements to Divisions which manage various health and human service programs. The Administrative office coordinates the activities of the department with County Administration, division directors, and program administrators; has overall responsibility for budgetary and personnel matters; internal program reviews; grants development; fiscal support; and provides policy direction for the department. This office has been assigned the lead for overseeing the development and implementation of the County Commission Vision/Goal relating to the social safety net. All services provided under the aegis of the Department are predicated on excellence, community-focused, and built on a culture of responsive leadership.

BUDGET COMMENTS

■    In FY20, three positions are transferred from the Office of Evaluation and Planning and one from Homeless Services to support the establishment of the new Office of Equity and Community Investment (OECI).

■    In FY20, one position is added to support the establishment of the new Office of Equity and Community Investment.

■    In FY20, a performance measure was moved from the Office of Administrative Services to reflect current functions of the respective sections.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,222,642

$1,215,860

$2,022,240

Total Positions

8

9

14

Section

Office of Administrative Services

GOAL STATEMENT

To provide administrative, financial, and facilities management support to the Human Services divisions, to facilitate the effective and efficient delivery of health and human services to Broward County residents.

PROGRAM DESCRIPTION:

The Office of Administrative Services (OAS) provides centralized services to support the divisions within the Human Services Department. These services include payroll processing, procurement, accounts receivable, and accounts payable functions. This section is also responsible for reviewing, tracking and processing State mandated payments which include Medicaid, Medical Arrestee, and Department of Juvenile Justice accounts. Additionally, OAS provides centralized facilities management support to the divisions under the Department.

BUDGET COMMENTS

■ In FY20, a performance measure was moved to Human Services Administration to reflect current functions of the respective sections.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,092,357

$1,103,820

$1,162,780

Total Positions

15

14

14

Section

Office of Evaluation and Planning

GOAL STATEMENT

To support the Human Services Department through the development, coordination, and maintenance of a continuous quality improvement system through planning, data management, grants development and emergency management functions.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Amount of new grant funding (in millions) awarded for internal and external providers

13

10

10

Number of collaborative funding proposals submitted

9

12

12

PROGRAM DESCRIPTION:

Office of Evaluation and Planning is responsible for providing the following functions:

Performance analysis and quality assurance of internal operations: Responsible for conducting department-wide internal programmatic and fiscal reviews and evaluation. Staff assignments support the five (5) divisions to provide technical assistance, policy and procedure assistance; quality assurance tool development; performance measure and internal process analysis for quality improvement.

Information Technology: Coordinates activities relating to business requirements and application needs, business process analysis, problem resolution, automation acquisition support, application development, integration, security, and management. Includes management of the Homeless Information System (HMIS) application and performance improvement data analysis.

Emergency Management: The Human Services Branch (HSB) is responsible, under the direction of the Branch Director, to coordinate and control the activities of 4 separate Emergency Support Functions. HSB coordinates the opening, operation, and support of all evacuation shelters as well as blue sky training, coordination, and management duties.

Document Repository: Coordinates and controls the Department's records by managing contract documents which include processing, submission and retrieval processes for internal and external stakeholders. Ensures Department-wide electronic access and centralized hardcopy storage and retrieval of all records.

BUDGET COMMENTS

■ In FY20, three positions are transferred to Human Services Administration to support the establishment of the new Office of Equity and Community Investment (OECI).

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,515,139

$1,510,630

$1,299,370

Total Positions

15

13

10

Division


Crisis Intervention and Support

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Administration - Crisis Intervention and Support

$0

$531,340

$671,900

Justice Services

$1,273,268

$1,200,540

$1,326,700

Nancy J. Cotterman Center

$2,419,030

$2,256,340

$2,941,970

Total

$3,692,298

$3,988,220

$4,940,570

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Intergovernmental Revenue

$162,689

$215,000

$215,000

Judgement and Fines

$7,100

$6,600

$0

Miscellaneous Revenue

($557)

$0

$500

Total

$169,232

$221,600

$215,500

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$3,393,783

$3,681,900

$4,558,480

Operating Expenses

$281,535

$286,320

$329,090

Capital Outlay

$16,980

$20,000

$53,000

Total

$3,692,298

$3,988,220

$4,940,570

Total Positions

47

49

55

BUDGET VARIANCES

$20,000 Increase in operating expenses to support Crisis Intervention and Support Administration through a transfer from the Health Care Services section of the Community Partnerships Division.
$456,160 Normal Increases and Decreases
452,390 Personnel Services
3,770 Operating Expense
BUDGET SUPPLEMENTS
$476,190 Increase in personnel services ($424,190), operating expenses ($19,000), and capital outlay ($33,000), including five Behavioral Health Clinicians and one Administrative Assistant to provide direct service and support to the NJCC Crisis and Counseling Section.
$952,350 TOTAL INCREASE

Section

Administration - Crisis Intervention and Support

GOAL STATEMENT

To provide administrative, fiscal and operational support and oversight to ensure efficiency, productivity and statutory compliance of direct services offered by the three Sections: Justice Services, the Nancy J. Cotterman Center Crisis/Counseling Section and the Child Protection Team and Medical Services Section.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percent of Local, State, and Federal contract funding utilized

No Data

90

90

External customer satisfaction rating

No Data

4.50

4.50

PROGRAM DESCRIPTION:

The Crisis Intervention and Support Division (CISD) provides administrative oversight and direct service support to three Sections: Justice Services Section, the Nancy J. Cotterman Center Crisis/Counseling Section and the Child Protection Team and Medical Services Section. The Division’s Administration provides the following support and enhancement services: Board agenda preparation, budget/fiscal development and management (including grants), human resources functions, oversight of accreditation, administrative codes, certifications, and compliance with ordinances, program management, contract utilization and outcome performance, quality management, emergency management functions, and ensures that state certification and national accreditation are maintained.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$0

$531,340

$671,900

Total Positions

0

6

6

Section

Justice Services

GOAL STATEMENT

To provide equity and strength-based services that improve client outcomes and opportunities by managing processes and promoting systemic change to divert individuals away from the justice system.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Number of youth committing a misdemeanor offense and referred to the program (Juvenile Civil Citation)

730

885

760

Percentage of youth enrolled who successfully complete the program (Juvenile Civil Citation)

90

87

87

Number of youth enrolled who successfully complete the program (Juvenile Civil Citation)

734

640

662

Percentage of youth enrolled who successfully complete the program and who do not re-offend within 1 year (Juvenile Civil

Citation)

99

90

90

Number of youth enrolled who successfully complete the program and who do not re-offend within 1 year (Juvenile Civil Citation)

689

630

512

Percentage of youth issued a civil citation and who are eligible for the program (Juvenile Civil Citation)

98

80

80

Number of youth enrolled to the program who would otherwise be detained (Juvenile Predisposition Services)

73

85

85

Percentage of youth enrolled who successfully complete the program (Juvenile Predisposition Services)

95

85

85

Average number of days enrolled youth spent in secure detention (Juvenile Predisposition Services)

4

5

5

Number of adults committing a misdemeanor offense that are referred to the program (Adult Civil Citation)

No Data

240

240

Percent of adults enrolled who successfully complete the program (Adult Civil Citation)

No Data

70

70

Number of enrolled adults who successfully complete the program (Adult Civil Citation)

No Data

168

168

PROGRAM DESCRIPTION:

Justice Services is the lead agency responsible for managing processes and promoting systemic change to redirect youth and adult offenders away from the justice system through prevention, intervention, collaboration, coordination, and systems management to ensure equity and strength-based services are delivered that improve client outcomes and opportunities. Justice Services is comprised of Civil Citation and Juvenile Predisposition Services.

The Civil Citation Program (CCP) is an alternative to the formal judicial process for both juveniles and adults committing non-violent misdemeanor offenses. Its purpose is three-fold: (1) ensures that the youth or adult misdemeanor offense is appropriately addressed without creating a criminal record; (2) reduces juvenile delinquency and adult criminal behaviors; and 3) saves taxpayer resources. The CCP serves as the Countywide Coordinating Entity (CCE) to ensure uniformity in the implementation and management of both the juvenile and adult civil citation processes countywide. The CCP provides technical assistance to local law enforcement agencies and community-based organizations, engages in community outreach, and manages the data for all juvenile and adult civil citations issued and services provided in accordance with FSS 98 5.12, Broward County Code of Ordinance Section 21-6 and Senate Bill 1392.

The Juvenile Predisposition Services Program (JPSP) provides a community-based alternative that reduce taxpayer's costs associated with detaining youth during the predisposition phase of the juvenile justice process. JPSP is designed begin addressing individualized needs of youth to prevent deeper involvement into the juvenile justice system. The goal of JPSP is to build a neighborhood-based continuum that keeps the community safe and to support youth and their families by providing case coordination. JPSP can provide the case coordination and Transition to Independence Process (TIP) Coaching.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,273,268

$1,200,540

$1,326,700

Total Positions

16

15

15

Section

Nancy J. Cotterman Center

GOAL STATEMENT

To reduce further trauma to victims of assault/abuse and their families through specialized forensic medical examination and assessment, crisis intervention, and forensically sensitive therapy to ameliorate functional impairment, and to conduct outreach to non-reporting victims through community awareness activities.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Episodes of victims services provided to consumers

26,291

22,000

22,000

Number of crisis intervention units of service provided

24,545

24,000

24,000

Percentage of medical examination reports sent to Child Protective investigators within 10 days after the examination

96

90

90

External customer satisfaction rating

4.82

4.50

4.50

Percentage of clients successfully completing treatment

98

95

95

Average number of crisis intervention units of service provided per Crisis Intervention Counselor (CIC)

859

2,000

2,000

Percentage of clients achieving clinically significant improvement based on evidenced-based assessment tools

71

85

85

PROGRAM DESCRIPTION:

The Crisis Intervention and Support Division, Nancy J. Cotterman Center (NJCC) Crisis/Counseling and Medical/Child Protection Team Section's primary responsibilities are to improve and enhance the quality of life for victims of sexual assault and child abuse through effective forensically sensitive interventions, implemented by professionals specializing in the fields of sexual assault and child abuse. NJCC functions as a social safety net for victims of sexual assault, human trafficking, and/or child abuse, and their families, to promote self-sufficiency and well-being. As the Child Advocacy Center and Child Protection Team, NJCC is the sole provider of forensic medical and assessment services for child abuse victims and their families in Broward County. As the Rape Crisis Program, NJCC is the sole provider of many services to survivors of sexual assault and sexual violence in Broward County. NJCC also works with every Broward County law enforcement jurisdiction as well as the Broward County State Attorney's Office and Broward Sheriff Child Protective Investigations.

BUDGET COMMENTS

■ In FY20, six additional positions are added to provide direct service and support for the NJCC Crisis and Counseling Section.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$2,419,030

$2,256,340

$2,941,970

Total Positions

31

28

34

Broward Addiction Recovery

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Broward Addiction Recovery Administration

$1,861,706

$1,875,470

$2,116,990

Admissions

$962,576

$937,560

$1,501,230

Detoxification Services

$4,505,004

$6,171,000

$6,827,100

Outpatient Services

$1,454,067

$1,606,130

$1,723,020

Residential Services

$2,576,169

$2,871,560

$3,280,810

Total

$11,359,522

$13,461,720

$15,449,150

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Charges for Services

$126,486

$419,000

$150,000

Miscellaneous Revenue

$1,686

$1,500

$1,500

Total

$128,172

$420,500

$151,500

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$9,260,589

$11,543,500

$13,119,640

Operating Expenses

$1,869,218

$1,918,220

$2,257,110

Capital Outlay

$145,984

$0

$72,400

Transfers Out

$83,731

$0

$0

Total

$11,359,522

$13,461,720

$15,449,150

Total Positions

163

164

177

BUDGET VARIANCES

$774,910 Normal Increases and Decreases
762,760 Personnel Services
(2,850) Operating Expense
15,000 Capital Outlay Expense
BUDGET SUPPLEMENTS
$416,480 Increase in personnel services ($368,180), operating expenses ($21,700), and capital outlay ($26,600), including three Substance Abuse Case Workers and four Mental Health Specialists to increase staff to client ratios at BARC Residential.
$338,390 Increase in personnel services ($302,790), operating expenses ($12,400), and capital outlay ($23,200), including four Registered Nurse positions to support the establishment of 23 hour triage hold bays.
$300,000 Increase in operating expenses for contracted housekeeping services at BARC Central.
$157,650 Increase in personnel services ($142,410), operating expenses ($7,640), and capital outlay ($7,600), for two Behavioral Health Clinicians to act as court liaisons.
$1,987,430 TOTAL INCREASE

Division


Section

Admissions

GOAL STATEMENT

To serve as the interface between Broward Addiction Recovery Center (BARC) and all who present for evaluation of their substance use needs, coordinating and reducing transition time between Levels of Care within the agency.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percent of consumers who are assessed at Admissions and are referred to and enroll in treatment services within the agency

79

60

65

Percent of consumers who are assessed at Admissions who are involved in the Criminal Justice System

76

70

70

Percent of Criminal Justice System consumers who are assessed at Admissions and are referred to and enroll in treatment services within the agency

42

70

60

PROGRAM DESCRIPTION:

The Admissions Unit is the entry point for all levels of care within the Broward Addiction Recovery Center continuum of care. The Admissions section provides initial screenings, in-depth assessments, and individualized treatment recommendations to clients/patients in need of substance abuse treatment services. This is accomplished through intake case workers and licensed clinicians who identify and address clients’ specific needs, recommend treatment options, and determine appropriate levels of care. In addition, the admissions unit has a criminal justice team that provides consultation to the public, acts as a liaison for those clients/patients who are court ordered to treatment, and provides assessments to individuals who are incarcerated.

BUDGET COMMENTS

■ In FY20, four positions are added to BARC Admissions to support the establishment of 23 Hour Triage Hold Bays.

■ In FY20, two positions are added to function as court/criminal liaisons.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$962,576

$937,560

$1,501,230

Total Positions

13

13

19

Section

Broward Addiction Recovery Administration

GOAL STATEMENT

Broward Addiction Recovery Center (BARC) strives to provide effective treatment, resulting in high client satisfaction rates and low relapse rates, by utilizing best practice quality assurance and performance improvement management strategies.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Total number of consumers screened

3,125

3,000

3,000

Number of consumers who enrolled in Residential or any

Outpatient Treatment program within the agency upon referral from Admissions or Detox

1,278

1,500

1,350

Percent of consumers who are referred by Admissions or Detox and enroll in Residential or any Outpatient Treatment program within the agency

74

75

75

Percent of successful completions from any treatment Level of

Care

51

65

60

External customer satisfaction rating

4.60

4.50

4.50

Percent of all contract funding utilized

100

100

100

PROGRAM DESCRIPTION:

Administration supports direct treatment services through management and oversight of the Division’s clinical, medical, and support services and assures quality through best practices and compliance with Joint Commission accreditation standards. Administration manages the operational, budget and fiscal services of each division section, assures compliance with County policy, and manages quality improvement and performance measures.

BUDGET COMMENTS

■ Revenues are budgeted to partially offset the cost for the Division’s billing unit which was setup to increase reimbursements from Medicaid and other health insurance plans.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,861,706

$1,875,470

$2,116,990

Total Positions

21

22

22

Section

Detoxification Services

GOAL STATEMENT

To provide premier services to all who need safe and medically managed detoxification services, while evaluating clients/patients' ongoing needs for substance use treatment.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Number of enrollments in the Detoxification program

1,946

2,210

2,210

Percent of Detoxification beds utilized

90

90

90

Percent of consumers who successfully complete Detoxification

72

75

75

Percent of consumers who complete Detoxification and who are referred and enroll in treatment within the agency

67

75

75

PROGRAM DESCRIPTION:

The Medical Detoxification Unit is a 50 bed unit, staffed by licensed medical and clinical professionals operating 24 hours/day, 7 days/week. The triage unit provides initial screening and nursing assessment for individuals seeking detoxification. Medical detoxification provides a safe environment for clients at risk of life threatening complications of withdrawal from alcohol and drugs, using evidence-based care, such as Medication Assisted Treatment (MAT) to assist in recovery.

BUDGET COMMENTS ■ In FY18, BARC Detox transitioned into a new facility with a 50 bed capacity.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$4,505,004

$6,171,000

$6,827,100

Total Positions

76

77

77

Section

Outpatient Services

GOAL STATEMENT

To provide best practice treatment to clients with substance use and co-occurring disorders whose recovery efforts are supported in a structured, less restrictive environment to reduce the occurrence of clients' relapse.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Number of enrollments in any level of Outpatient Treatment

Services

1,332

1,300

1,300

Percent of consumers who successfully complete the Intensive Outpatient Level of Care within Outpatient Treatment Services

46

50

50

Percent of consumers who successfully complete the Outpatient

Level of Care within Outpatient Treatment Services

55

50

50

PROGRAM DESCRIPTION:

Outpatient services are offered in various locations throughout the County and provide varying levels of treatment. These include Intensive Outpatient, Outpatient, and Aftercare. The length of treatment is determined on an individual basis by the client and therapist. Treatment services include individual therapy, group therapy, treatment planning, and referrals to community resources. Specialized services are offered through a MAP program (Mature Adult Program), designed for consumers over the age of fifty five. Outpatient services are also offered in conjunction with the MAT (Medication Assisted Treatment) program.

BUDGET COMMENTS

■ In FY18, Outpatient Services eliminated the Non-Residential Day Treatment level of care. Clients are now directed towards the Intensive Outpatient Treatment level of care which utilizes a longer program length to reduce turnover and decreases the projected number of enrollments.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,454,067

$1,606,130

$1,723,020

Total Positions

19

19

19

Section

Residential Services

GOAL STATEMENT

To provide best practice treatment to clients with substance use and co-occurring disorders whose recovery efforts require treatment in a structured, restrictive environment to reduce the occurrence of clients' relapse, and minimizing teratogen exposure to pregnant women's unborn children until birth.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Number of enrollments in Residential Treatment Services

762

600

750

Percent of Residential beds utilized

89

90

90

Percent of consumers who successfully complete Residential Treatment

59

65

65

PROGRAM DESCRIPTION:

The Residential Program provides treatment services in a 24 hours/day, 7 days/week, 92 bed facility in Coral Springs. The facility is staffed by licensed professionals and para-professionals and is designed to provide a supportive therapeutic environment for residential substance abuse treatment through a broad range of therapeutic and rehabilitation services for adult men and women. Treatment services include individual counseling, group counseling, substance abuse therapy, and a variety of psych-educational services. Specialized services include services for older adults, criminal justice clients, and a perinatal addiction program for women with children less than seven years of age.

BUDGET COMMENTS

■ In FY18, the Residential Treatment Services program doubled the length of stay from 30 to 60 days, which resulted in a decrease in the projected number of enrollments for FY19.

■ In FY20, seven positions are added to increase staff to client ratios at BARC Residential.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$2,576,169

$2,871,560

$3,280,810

Total Positions

34

33

40

Division


Community Partnerships


SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Administration - Community Partnerships

$689,209

$731,390

$837,780

Children's Services

$15,304,721

$15,696,220

$15,778,530

Health Care Services

$21,809,697

$22,229,470

$22,376,230

Total

$37,803,627

$38,657,080

$38,992,540

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Intergovernmental Revenue

($12,537)

$0

$0

Total

($12,537)

$0

$0

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$1,579,682

$1,724,490

$1,848,750

Operating Expenses

$36,173,597

$36,932,590

$36,965,910

Capital Outlay

$10,121

$0

$177,880

Transfers Out

$40,227

$0

$0

Total

$37,803,627

$38,657,080

$38,992,540

Total Positions

18

18

19

BUDGET VARIANCES

($20,000) Decrease in operating expenses from Health Care Services to reallocate funds to Crisis Intervention and Support Division (CISD) to support operating expenses.
($1,000) Decrease in operating expenses to support the new Office of Equity and Community Investment (OECI).
($11,930) Normal Increases and Decreases
36,750 Personnel Services
(48,680) Operating Expense
BUDGET SUPPLEMENTS
$20,000 Increase in capital expenses in Children Services to support the recurring costs of the SAMIS capital project.
$154,880 Increase in capital expenses in Health Care Services to support the recurring costs of the Provide Enterprise capital project.
$93,510 Increase in personnel services ($87,510), operating expenses ($3,000), and capital outlay ($3,000), including one Program Project Coordinator, Senior position to oversee the implementation of compliance and performance programming for County general funds, state and Federal grants, and contracted services.
$100,000 Increase in operating expenses for a Site Administrator at the Gulfstream Early Learning Center.
$335,460 TOTAL INCREASE

Section

Administration - Community Partnerships

GOAL STATEMENT

To work collaboratively with community partners including funders, non-profit and for profit providers, faith-based organizations, governmental entities, advocates and consumers in assuring that community-based human services are cost effective, coordinated and performance-based in meeting the needs of the residents of Broward County.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Average number of contracts administered and monitored per contract manager

9

13

13

Percentage of performance based outcomes achieved in contracted programs

95

95

95

External customer satisfaction rating

4.28

4.40

4.40

Funding leveraged by County funds ($ millions)

12.7

11.0

11.0

Number of clients served through County contracts

103,959

94,000

94,000

Average number of calendar days to process contracted services invoices and send to Accounting

13.5

12.0

12.0

BUDGET COMMENTS

■ In FY20, one Program Project Coordinator, Senior position is added to oversee the implementation of compliance and performance programming for County general funds, state and Federal grants, and contracted services.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$689,209

$731,390

$837,780

Total Positions

6

6

7

Section

Children's Services

GOAL STATEMENT

To improve the quality of life and empower Broward's families with children by effectively and efficiently developing and supporting systems of care in collaboration with other community stakeholders.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percentage improvement in social and emotional functioning

95

90

90

Percentage reduction/elimination of use of drugs and alcohol

86

85

85

Percent of clients who remain in the community post discharge and are not hospitalized or placed in a residential treatment or Department of Juvenile Justice facility

97

90

90

Percentage of client’s families that experience decreased family stress

100

85

85

External customer satisfaction rating

4.60

4.40

4.40

PROGRAM DESCRIPTION:

Children Services Administration Section (CSA) provides ongoing leadership through the coordination of high quality service delivery by funding community partners such as nonprofit and for-profit organizations and government entities in order to meet the identified needs of children and families in our community.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$15,304,721

$15,696,220

$15,778,530

Total Positions

7

7

7

Section

Health Care Services

GOAL STATEMENT

To provide effective administration and management of contracted health care services in Broward County for indigent residents in need of health care, mental health, and HIV/AIDS services ensuring quality services, promoting integration and following best practices.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percent of eligible children receiving appropriate immunizations

100

97

97

Percent of patients reporting satisfaction with primary care services

96

95

95

Percent of clinic patients seen and discharged within the time outlined in the contractual agreement

94

85

85

Number of medical encounters provided to patients for primary care

199,764

199,850

199,850

Percent of clients that effectively stabilize/improve their condition (not re-admitted within 90 days)

96

95

95

PROGRAM DESCRIPTION:

Health Care Services Section (HCS) provides administrative oversight of the Ryan White Part A federal grant which provides health and humans services to Broward County residents with HIV/AIDS. HCS is also responsible for contract and fiscal oversight of County funded health care services that include primary care, mental health and crisis stabilization.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$21,809,697

$22,229,470

$22,376,230

Total Positions

5

5

5

Division


Pay Telephone Trust Fund

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Pay Telephone Trust Fund

$2,282,713

$2,446,920

$2,480,770

Total

$2,282,713

$2,446,920

$2,480,770

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Pay Telephone

$1,441,278

$1,300,000

$1,300,000

Interest Earnings

$8,941

$0

$0

Less Five Percent

$0

($65,000)

($65,000)

Fund Balance

$289,000

$0

$0

Transfer from General Fund

$1,149,390

$1,211,920

$1,245,770

Total

$2,888,609

$2,446,920

$2,480,770

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Payments To Oga

$11,543

$21,980

$21,980

Fire Setter Program - BSO

$48,594

$106,230

$106,230

Youth Programs - BSO

$137,547

$171,150

$171,150

Boys/Girls Club

$2,085,029

$2,147,560

$2,181,410

Total

$2,282,713

$2,446,920

$2,480,770

BUDGET VARIANCES

$33,850 Increase in payments to Boys and Girls Club for staff salary increases and operational costs to operate the 3 clubs that are covered under the agreement with the County.
$33,850 TOTAL INCREASE

Section

Pay Telephone Trust Fund

PROGRAM DESCRIPTION:

Ordinance #98-428 provides that funds within the Broward County Pay Telephone Commissions Trust Fund be

appropriated for the Boys and Girls Club of Broward County, Inc., Broward Sheriff’s Office (BSO) Youth Programs

and BSO Victims/Witness Relief Programs. Revenues are generated via commissions paid by telephone

companies derived from the use of pay phones in County correctional facilities.

BUDGET COMMENTS

■    In FY17, the Broward County Sheriff’s Office entered into a 5 year agreement with a vendor to be compensated for $108,335 a month for the term of the agreement from pay phones in County Correctional Facilities.

■    The County is contractually responsible for certain costs related to three Boys and Girls Club facilities.

■    The County owns two of the three buildings and leases the third from the City of Lauderhill for $1 per year per the agreement with the Club.

■    These buildings are located at 2205 S.W. 44th Avenue in West Park (Carver Ranches Club), 3025 W. Broward Blvd. in Ft. Lauderdale (Harold Reitman Club), and 5455 NW 19th St. in Lauderhill (Lauderhill Club).

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$2,282,713

$2,446,920

$2,480,770

Community Partnerships - Homeless Services Fund

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Homeless Services

$13,440,375

$14,285,490

$16,925,530

Total

$13,440,375

$14,285,490

$16,925,530

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Miscellaneous Revenue

$90,632

$0

$0

Transfer From General Fund (10010)

$13,439,746

$14,285,490

$16,925,530

Total

$13,530,378

$14,285,490

$16,925,530

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$540,144

$677,390

$570,640

Operating Expenses

$12,611,707

$13,608,100

$16,354,890

Capital Outlay

$1,354

$0

$0

Transfers Out

$287,170

$0

$0

Total

$13,440,375

$14,285,490

$16,925,530

Total Positions

7

8

7

BUDGET VARIANCES

($89,590) Decrease in personnel services due to transfer of one position to Human Services Administration to support the establishment of the new Office of Equity and Community Investment.
$1,324,830 Increase in operating expenses for new North Homeless Assistance Center provider.
($15,870) Normal Increases and Decreases
(17,160) Personnel Services
1,290 Operating Expense
BUDGET SUPPLEMENTS
$1,420,670 Increase in operating expenses for the second year of the Homeless Supportive Housing project. Funds are to support 75 clients/households.
$2,640,040 TOTAL INCREASE

Section

Homeless Services

GOAL STATEMENT

To help build and maintain an optimal "continuum of care" of homeless services, promote solutions to homelessness, coordinate funding for key services, and assist homeless persons to move to self-sufficiency and permanent housing.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percentage of unsheltered homeless

37

31

31

Percentage of Homeless Assistance Center Dorms utilized: for Families

90

95

95

Percentage of Homeless Assistance Center Beds utilized: for Individuals

97

95

95

Percentage of clients that move from emergency shelters to permanent housing

31

25

25

PROGRAM DESCRIPTION:

The Homeless Services Section is the focal point for planning and coordination of services for homeless persons and serves as the staff to the Homeless Initiative Partnership Advisory Board. Staff administers programming and services, funded by the County, State, and Federal governments to maintain a countywide Continuum of Care.

This Continuum consists of prevention, outreach, emergency shelter, transitional housing, and permanent and affordable housing. Support services include, but are not limited to: case management, mental health, health and substance abuse services, life skills training, employment training, and housing placement. The goal of all homeless programs/services is independent living and self-sufficiency for the homeless.

County funds provide major support for three regional full-service Homeless Assistance Centers (HACs) which serve as a front door to the Continuum providing immediate shelter to homeless families and individuals. The HACs provide emergency services including food, shelter, on-site health services, case management, adult education, employment training and placement, transportation, clothing and other necessary interventions to stabilize homeless individuals and families. Homeless clients may stay up to an average of 60 days in the emergency setting, preparing for longer-term options such as transitional programs or permanent housing solutions. The HACs are strategically located regionally, where most homeless people are in Hollywood, Fort Lauderdale, and Pompano Beach.

Specialized programming is supported by a combination of funds to provide a Homeless Helpline, mobile outreach, transitional housing, permanent supportive housing, community/faith-based shelter, medical respite shelter, day shelter, mental health Safe Haven and Court Shelter, legal aid, and crisis shelter for victims of domestic violence.

BUDGET COMMENTS

■    The countywide Continuum of Care is made possible through the collaboration of community service providers, business leaders and government officials. The HIP Advisory Board provides a focus for much of the collaborative planning for the community-wide continuum in addition to the Homeless Provider &

Stakeholder’s Council (HPCS) and participation in state and national coalitions. Pursuant to Federal Regulations, the Homeless Initiative Program (HIP) Advisory Board is required to establish priorities for Emergency Solutions Grant (ESG) funding.

■    In FY20, funding is allocated for:

BUDGET COMMENTS

■    Contract Management $667,600.

■    Continuum of Care Contracts $16,257,930.

■    In FY20, one position is transferred to Human Services Administration to support the establishment of the new Office of Equity and Community Investment.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$13,440,375

$14,285,490

$16,925,530

Total Positions

7

8

7

Division


Driver Education Safety Trust Fund

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Driver Education Safety Trust Fund

$678,831

$622,250

$622,250

Total

$678,831

$622,250

$622,250

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Judgement and Fines

$682,495

$655,000

$655,000

Fund Balance

($3,000)

$0

$0

Less Five Percent

$0

($32,750)

($32,750)

Total

$679,495

$622,250

$622,250

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Operating Expenses

$678,831

$622,250

$622,250

Total

$678,831

$622,250

$622,250

Section

Driver Education Safety Trust

PROGRAM DESCRIPTION:

Section 10-31 of the County Code of Ordinances provides funding as authorized by Florida Statute 318.1215 -the Dori Slosberg Driver Education Safety Act. The funds are used to fund traffic education programs in Broward County public schools. Revenues are collected by the Clerk of Courts for traffic violations and sent to the County for administration.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$678,831

$622,250

$622,250

Division


Human Services Grants

SECTION SUMMARY

FY19 Revised

FY20 Budget

Broward Addiction Recovery Center Contracts and Grants (BARC)

$6,056,942

$5,580,600

Crisis Intervention and Support Grants (CIS)

$3,994,461

$3,815,820

Community Partnerships Division Grants (CPD)

$28,519,943

$26,749,810

Elderly and Veterans Services Contracts and Grants

$8,904,279

$8,716,780

Family Success Administration Grants (FSA)

$5,831,299

$5,840,160

Total

$53,306,924

$50,703,170

REVENUES

FY19 Revised

FY20 Budget

Transfer (Cash Match) from General Fund

$1,708,525

$1,456,150

Program Income

$180,000

$235,000

Federal Grants and Contracts

$35,892,127

$34,884,580

State Grants and Contracts

$12,537,033

$11,904,090

Cash Match (Agency)

$500,000

$500,000

County In-kind Match

$1,923,563

$1,257,660

Other Revenues

$565,676

$465,690

Total

$53,306,924

$50,703,170

APPROPRIATIONS

FY19 Revised

FY20 Budget

BARC-Substance Abuse Detoxification and Treatment Services (BBHC)

$4,909,548

$4,689,220

BARC-Florida Alcohol and Drug Abuse Association (FADAA) - OSCA

$246,298

$177,300

BARC-Florida Alcohol and Drug Abuse Association (FADAA) - DCF

$225,479

$138,460

BARC-Coordinated Family Services - Asses. Outpatient Treat (Kids in Distress)

$73,635

$73,640

BARC-Ryan White Part B - Substance Abuse Detoxification and Treatment Services

$166,500

$166,500

BARC-BSO First Responders Program

$230,482

$230,480

BARC-Residential Substance Abuse Treatment Services - Broward Sheriff's Office

$205,000

$105,000

CIS-Juvenile Civil Citation Assessment Services

$228,505

$202,540

CIS-Fla Dp Health (DOH) Children's Medical Services Child Protection Team(CPXlO)

$2,385,749

$2,403,730

CIS-Florida Network of Children's Advocacy Centers (FNCAC), License

Plate

$8,595

$8,590

CIS-Florida Council Against Sexual Violence (FCASV) General Revenue

$125,074

$125,070

APPROPRIATIONS

FY19 Revised

FY20 Budget

CIS-Florida Network of Children's Advocacy Centers (FNCAC) Grant-In-Aid

$394,025

$323,300

CIS-Florida Network of Children's Advocacy Center (FNCAC), Trust Fund

$8,929

$8,930

CIS-Office of the State Courts Administrator (OSCA)

$250,000

$100,000

CIS-Broward Youth Re-entry Program

$300,000

$300,000

CIS-Florida Council Against Sexual Violence, Rape Crisis Program (RCP)

$68,641

$68,640

CIS-DJJ Anti-Gun Violence

$100,000

$100,000

CIS-DJJ Anti-Human Trafficking Program

$99,928

$150,000

CIS-Fla Council Against Sexual Violence(FCASV), Office of Attorney

General (OAG)

$25,015

$25,020

CPD-Edward Byrne Memorial Justice Assistance Grant (JAG)

$666,071

$465,630

CPD-Homeless Continuum of Care

$9,696,630

$8,848,360

CPD-One Community Partnership (SAMHSA)

$1,632,773

$1,016,880

CPD-HIV Emergency Relief Project (Ryan White Part A)

$15,924,940

$15,924,940

CPD-Peer Counselor Certification Initiative

$60,000

$0

CPD-Local Homeless Coalition

$107,143

$0

CPD-Challenge Grant

$143,386

$300,000

CPD-TANF - Temporary Assistance for Needy Families

$31,500

$0

CPD-Emergency Solutions

$257,500

$194,000

EVSD-Adult Mental Health and Adult Substance Abuse (Broward Behavioral Health)

$459,959

$414,250

EVSD-VA Veteran-Directed Home and Community Based Services Program

$120,000

$130,000

ESVD-Older American's Act Title IIIE

$53,127

$0

EVSD-Non-DOEA Program Local Match Grant

$360,676

$360,680

EVSD-Home Care for the Elderly

$185,375

$185,380

EVSD-Community Care for the Elderly

$6,865,961

$6,752,290

EVSD-Alzheimer's Disease Initiative

$859,181

$874,180

FSA-Community Services Block Grant

$1,630,158

$1,630,160

FSA-Low Income Home Energy Assistance Program

$4,100,000

$4,100,000

FSA-Emergency Food and Shelter Program

$101,141

$110,000

Total

$53,306,924

$50,703,170

Total Positions

205

205

BUDGET COMMENTS

■    FY19 amounts are revised totals based upon actual grants received.

■    FY20 amounts are estimates based on what is anticipated to be received in FY20 and subject to change.

BUDGET VARIANCES

$(2,603,754) Decreases primarily due to FY19 receiving one time additional funds and anticipated FY20 reductions indicated by grantors.
$(2,603,754) TOTAL DECREASE

Division


Elderly and Veterans Services

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Elderly and Veterans Administration

$628,694

$644,410

$700,170

Behavioral Health Administration

$343,789

$366,890

$381,540

Elderly Programs

$1,869,852

$2,378,900

$3,017,990

Veterans Services

$594,382

$625,890

$657,230

Total

$3,436,717

$4,016,090

$4,756,930

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Charges for Services

$6,530

$60,000

$86,530

Miscellaneous Revenue

$733

$0

$0

Total

$7,263

$60,000

$86,530

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$2,070,081

$2,204,300

$2,648,780

Operating Expenses

$1,361,939

$1,811,790

$2,097,040

Capital Outlay

$4,670

$0

$11,110

Transfers Out

$27

$0

$0

Total

$3,436,717

$4,016,090

$4,756,930

Total Positions

29

29

34

BUDGET VARIANCES

$139,370 Normal Increases and Decreases
140,370 Personnel Services
(1,000) Operating Expense
BUDGET SUPPLEMENTS
$237,010 Increase in personnel services ($77,270), operating expenses ($157,890), and capital outlay ($1,850), including one position, to increase the number of clients served by the Elder Housing First Initiative.
$244,350 Increase in personnel services ($118,580), operating expenses ($120,210), and capital outlay ($5,560), including two positions, to increase the number of clients served by the Community Care for the Elderly (CCE) Waitlist Reduction Initiative.
$120,110 Increase in personnel services ($108,260), operating expenses ($8,150), and capital outlay ($3,700), including two positions, to increase the number of clients served by the Division's Case Aid Team.
$740,840 TOTAL INCREASE

Section

Behavioral Health Administration

GOAL STATEMENT

To provide administrative and management oversight to the behavioral health components of Elderly and Veteran's services, in order to deliver comprehensive service planning to older adults (55+) with diagnosed mental health disorders, who are at risk of requiring more intensive and restrictive institutional placements.

PERFORMANCE MEASURES

FY18 Actual FY19 Budget

FY20 Projected

Percent of consumer satisfaction surveys completed and submitted timely

No Data    100.00

100.00

PROGRAM DESCRIPTION:

The effective management of this program will result in the provision of comprehensive behavioral health services to older adults with a mental disorder diagnosed under the Diagnostic and Statistical manual and/or the International Classification of Disease codes who have been committed to a psychiatric facility or institution or are at risk for re-institutionalization. A number of these older adults have co-occurring substance abuse disorders, many of whom have been incarcerated or committed to mental health facilities. Elderly and Veteran Services Division is the sole provider and the treatment conduit of last resort for these individuals. Funds in this category will be used to manage the assessment and delivery of community-based services designed to direct consumers away from inappropriate and premature institutional placement, allowing them to achieve independence, stability, self-sufficiency, and responsible community living that benefits not only the consumer but the community at large.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$343,789

$366,890

$381,540

Total Positions

3

3

3

Section

Elderly Programs

GOAL STATEMENT

Assist elders in maintaining their independence while preventing premature hospitalizations or institutionalization by providing for housing, sustainability assistance, screening and intake, memory care, and case aide services that improve care management.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percentage of consumers receiving community care services who maintain a successful recovery and/or remain in the least restrictive environment

100

98

98

Number of customer relation unit calls for service

53,816

50,000

50,000

Number of consumers served

836

568

650

Average monthly service plan cost per consumer served

266

250

250

External customer satisfaction rating

4.45

4.50

4.50

PROGRAM DESCRIPTION:

This quality of life program supports a range of community-based initiatives designed to allow seniors to remain in their home communities, aging with dignity and with access to the services necessary to continue “aging in place.” From walk-ins, staff referrals and telephone requests, this component is the central point of contact for all Elderly and Veterans Services Division programs and services as well as the primary source for appropriate information and referrals to other strategic partners. Calls for service are routed through this program. Support includes consumer-directed care, which allows eligible seniors to determine the best care necessary for them to remain in their homes; a housing program that provides rental assistance and linkages for seniors at risk for homelessness; and emergency rental and utility payment assistance.

BUDGET COMMENTS

■    In FY20, one position is added to support the Elderly Housing First Initiative.

■    In FY20, two positions are added to support the Community Care for the Elderly (CCE) Waitlist Reduction Initiative.

■ In FY20, two positions are added to increase the number of clients served by the Division's Case Aid Team.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$1,869,852

$2,378,900

$3,017,990

Total Positions

12

12

17

Section

Elderly and Veterans Administration

GOAL STATEMENT

To provide services using a "No Wrong Door" approach that aims to improve the quality of life while developing additional community resources; Elders and veterans will receive services and referrals to community resources that emphasize physical, economic and social well-being and result in improved resiliency and self-sufficiency skills.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percentage of case manager time engaged in direct service provision

74

70

70

Percent of grant performance based outcomes achieved

84.0

80.0

80.0

Dollar value of co-payments received

318,959

250,000

300,000

Total amount of in-service training hours provided to staff

1,850

1,800

1,800

Number of community outreach events

65

60

60

PROGRAM DESCRIPTION:

This component ensures that the Elderly and Veterans Services Division’s programs and services are well coordinated, appropriate, accessible and responsive to the needs of seniors and Veterans. Through their continual outreach, the Division attempts to ensure the availability of services throughout the County targeted to consumers in need of services. To ensure continuity of care, strategic partnerships with other community providers and providers statewide are established and maintained. Maintaining strategic partnerships results in the Division’s capacity to deliver targeted services through its program of assessment, case management and placement into the most appropriate, highest quality and least restrictive community-based programming available, designed to improve the quality of life for persons served. Representative services include care coordination, case aide, homemaking, personal and respite care, chore assistance, nursing support, federal disability and pension benefit application assistance for Veterans of all ages and their families, as well as support services for frail, physically and/or cognitively challenged Veterans and seniors. Other services include behavioral health assessment, targeted mental health case management, PEARLS, and peer counseling and support.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$628,694

$644,410

$700,170

Total Positions

6

6

6

Section

Veterans Services

GOAL STATEMENT

To provide specialized social services targeted to veterans, their dependents and dependent survivors which result in the attainment and/or maintenance of self-sufficiency.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Total number of claims and appeals filed for veterans, dependents, and dependent survivors

1,874

1,500

1,500

Percentage of claims or appeals filed within one office contact with veterans or dependent

100

95

95

Dollar value of approved claims filed with the assistance of the Veterans Services Section

11,486,708

11,600,000

11,600,000

Percentage of consumers who augment their income through participation in benefit acquisition programs

36

40

40

External consumer satisfaction rating

4.97

4.50

4.50

PROGRAM DESCRIPTION:

This quality of life program provides veterans of all ages and their families with comprehensive social services including information and referral, case management, and assistance in preparing and filing the necessary forms to pursue benefit entitlements. Benefit applications are monitored through the federal claims process until benefits are awarded or until an appropriate response is received by the Veteran.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$594,382

$625,890

$657,230

Total Positions

8

8

8

Division


Family Success Administration

SECTION SUMMARY

FY18 Actuals

FY19 Budget

FY20 Budget

Family Success Administration

$975,630

$934,220

$991,920

Family Success Centers

$5,931,099

$7,082,460

$8,138,420

Total

$6,906,729

$8,016,680

$9,130,340

REVENUES

FY18 Actuals

FY19 Budget

FY20 Budget

Miscellaneous Revenue

$1,115

$0

$0

Total

$1,115

$0

$0

APPROPRIATIONS

FY18 Actuals

FY19 Budget

FY20 Budget

Personnel Services

$4,697,762

$5,464,120

$6,334,720

Operating Expenses

$2,096,494

$2,552,560

$2,741,120

Capital Outlay

$112,473

$0

$54,500

Total

$6,906,729

$8,016,680

$9,130,340

Total Positions

71

77

85

BUDGET VARIANCES

$331,230 Normal Increases and Decreases
327,570 Personnel Services
3,660 Operating Expense
BUDGET SUPPLEMENTS
$782,430 Increase in personnel services ($543,030), operating expenses ($184,900), and capital outlay ($54,500), including eight positions, for the second phase of the Housing Options Service Team (HOST) homeless pilot, based on 75 clients.
$1,113,660 TOTAL INCREASE

Section

Family Success Administration

GOAL STATEMENT

To provide administrative oversight and coordination of comprehensive human services offered by the Division and its community-based partners at one-stop service locations throughout Broward County.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Percentage of Commission Requests responded to by the Division within ten business days of being assigned to the Division

100.00

100.00

100.00

Percentage utilization of grant funding

90

92

92

PROGRAM DESCRIPTION:

The Administration Section ensures that Division services are coordinated, easily accessible, and responsive to community needs. Through community partnerships and linkages to other agency services, customers of the Family Success Centers (FSC) and its affiliates are offered convenient one-stop entry to comprehensive services that are customer friendly and customer focused. The Division is comprised of four Family Success Centers, Homeless Case Management Services, and the Community Action Agency (CAA). Homeless Case Management Services and CAA/Community Services Block Grant (CSBG) supplement the FSC generally-funded county services by targeting specific populations, such as individuals and families who are low-income, currently homeless or at risk of homelessness.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$975,630

$934,220

$991,920

Total Positions

8

8

8

Section

Family Success Centers

GOAL STATEMENT

To provide one-stop entry to comprehensive human services in partnership with community-based providers in Broward County, assisting individuals and families to achieve and maintain health, safety and economic stability.

PERFORMANCE MEASURES

FY18 Actual

FY19 Budget

FY20 Projected

Number of customers receiving case management services

688

1,200

1,200

Percent of all Family Success individuals with a case plan successfully meeting 100% of their case plan goals at time of discharge

97

90

90

Percentage of individuals who received emergency assistance payments who maintained permanent housing for three (3) months

95

88

88

Percent of clients placed in transitional or permanent housing models who maintain housing for six months (Includes Housing First clients)

82

80

80

Average percent of caseworker time that is used to provide direct service

66

70

70

External customer satisfaction rating

4.89

4.80

4.80

PROGRAM DESCRIPTION:

The North, Northwest, Central, and South Region Family Success Centers partner with community-based providers and the Community Action Agency to provide Broward County residents with one-stop, coordinated access to services. Core services include centralized intake, assessment, information and referral, emergency assistance, self-sufficiency case management, emergency electrical services assistance through the Low Income Home Energy Assistance Program and Care to Share, case management services to individuals who are homeless, and housing rental subsidies to families who are homeless or at risk of homelessness. The Financial Capability Program (FCP) section provides one-on-one financial coaching to any Broward County resident to assist them in developing and achieving their Financial goals; along with providing access to the match savings program.

BUDGET COMMENTS

■ In FY20, eight positions are added for the second phase of the Housing Options Service Team (HOST) homeless pilot.

APPROPRIATIONS

FY18 Actual

FY19 Budget

FY20 Budget

Total Dollars

$5,931,099

$7,082,460

$8,138,420

Total Positions

63

69

77

9-38 Broward County, Florida - Fiscal Year 2020 Recommended Operating Budget


FY20 Recommended Broward County Annual Budget, July 15, 2019