311 Call Center

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​Broward County Call Center provides a single point of contact for the services and programs offered by the more than 60 agencies comprising Broward County government. Callers are provided a fast, simple and convenient way to reach trained, professional information specialists with no voice mail and no transferring from agency to agency. The Call Center handles calls in any language and has English, Spanish and Creole-speaking specialists on staff.

The Call Center is open Monday through Friday, from 8:30AM to 5PM. For general inquiries and assistance, call 311 or 954-831-4000.​

The Homeless Helpline (954-563-4357) is open Monday through Friday, from 8AM to 5PM, closed on weekends.​

Residents and businesses can easily report and track service requests to the County using the free MyBroward app, offered on both Android and iOS devices, or accessing the system online through MyBroward.Broward.org. Residents can report issues like potholes, malfunctioning traffic lights and smoking vehicles or request services like mosquito spraying. As soon as the request is sent, the user will be notified that the request has been received and they’ll be able to track its progress. 

For emergencies, call 911.

We Can Answer All Your Questions!

• How can I get information about my property taxes?
• How can I record or locate a County record or document?​
• How can I get rid of mosquitoes in my yard?​
• How can I schedule a building code inspection?
• How can I file a consumer complaint?
• How do I report a traffic signal or timing problem?​
• How can I report animal cruelty?
• How can I get a passport?​​​
• Who is my Commissioner?
• How can I obtain information on how to have my dog or cat neutered or spayed?
• How can I obtain a business tax license?
• How do I prepare for a hurricane?
• How do I find out about job openings with Broward County Government?​​
  

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