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311 Call Center

​Broward County Call Center provides a single point of contact for the services and programs offered by the more than 60 agencies comprising Broward County government. Callers are provided a fast, simple and convenient way to reach trained, professional information specialists with no voice mail and no transferring from agency to agency. The Call Center handles calls in any language and has English, Spanish and Creole-speaking specialists on staff.

The Call Center is open Monday through Friday, from 8:30AM to 5PM. For general inquiries and assistance, call 311 or 954-831-4000.​

The Homeless Helpline is open Monday through Friday, from 8AM to 6PM, and Saturday from 8AM to Noon. If you are experiencing homelessness, call 954-563-4357 to initiate assessment services.

For emergencies, call 911.

We Can Answer All Your Questions!

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