​​​​​​​​​​ ​​Responsible for providing Broward County Residents with case management services who need emergency rent, mortgage, or utility assistance due to experiencing an unexpected loss of income and can demonstrate their ability to maintain their household bills after receiving assistance. Our services will help our customers to become financially stable and help prevent them from experiencing homelessness.                                                          

Family Success Centers 

The four Family Success Centers located throughout the County are one-stop resources for assisting individuals and families in setting goals and accessing the services they need to resolve their crisis and  become financially stable.
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Family Success Center​ Services
  1. Case Management Services 
  2. Emergency Rent, Mortgage, or Utility Assistance.
  3. Information & Referrals to Local Community Partners. 

Eligibility Requirements   

Residents may qualify for emergency assistance if they have recently experienced the following in the past six (6) months: 
  1. Loss of employment.
  2. Reduction in household income.
  3. Unexpected expenses. 
  4. Received eviction notice.
  5. Received Mortgage default letter.
  6. Received Past due utility or shut-off notices.
  7. You are required to have a financial sustainability plan that demonstrates that you can maintain your household bills after your rent, mortgage, and/or utility bills have been paid through the Family Success Administration Division. 
If you have experienced an unexpected loss of income and you are needing help in paying your rent, mortgage and/or utility bills and you can demonstrate that you can maintain your household bills after receiving assistance, then you may apply for assistance online with the required support documents for services. 

Those applying for emergency assistance are required to provide support documentation to allow the verification process to be completed and eligibility to be determined. 

Online Orientation

The Family Success Orientation will provide a comprehensive overview of our programs and services. The orientation process will be completed online.  ​

Explore the programs and services available by viewing the Family Success Orientation  that provides:
  • Services Offered
  • Qualification and Documentation Requirements​​

Documentation Requirements

Those applying for emergency assistance are required to provide support documentation to allow the verification process to be completed and eligibility to be determined. For additional information, see the attached 

Information Sheet​​

Online Application 

After you have successfully completed the online orientation requirements, you may apply for services here: Onlin​e Application​​
If you experience online application issues, please contact the Family Success Center within your local area.​
NORTHWEST FAMILY SUCCESS CENTER (Map)

NORTH FAMILY SUCCESS CENTER – ANNIE L. WEAVER HEALTH CENTER (Map)

Address: 10077 N.W. 29th St.
Coral Springs, FL 33065
 
Hours:  Monday – Friday from 8:30 am to 5:30 pm
 
Phone: 954-357-5000 and Fax: 954-357-6452
TTY: 800-955-8770 (For persons with hearing and speech impairments)
Address: 2011 N.W. 3rd Avenue
Pompano Beach, FL 33060
 
Hours:  Monday – Friday from 8:30 am to 5:30 pm
 
Phone: 954-357-5340 and Fax: 954-357-5931
TTY: 800-955-8770 (For persons with hearing and speech impairments)
SOUTH REGIONAL FAMILY SUCCESS CENTER – CARVER RANCHES (Map)
CENTRAL FAMILY SUCCESS CENTER – EDGAR P. MILLS MULTI PURPOSE CENTER (Map)

Address: 4733 S.W. 18th St.
Hollywood, FL 33023
 
Hours:  Monday – Friday from 8:30 am to 5:30 pm
 
Phone: 954-357-5650 and Fax: 954-357-5695
TTY: 800-955-8770 (For persons with hearing and speech impairments)
Address: 900 N.W. 31st Ave, Suite 3000
Fort Lauderdale, FL 33311
 
Hours:  Monday – Friday from 8:30 am to 5:30 pm

Phone: 954-357-5001 and Fax: 954-357-5004
TTY: 800-955-8770 (For persons with hearing and speech impairments)​




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