ServicePoint is Broward County's official HMIS software. Authorized End Users can access ServicePoint here.
HMIS End User Training
Agencies that have entered an HMIS End User Agreement may access HMIS End User training here.
Homeless Management Information Systems

​​​​​​​​​​​​What is the Homeles​s Management Information System?​​

The Homeless Management Information System (HMIS) is a web-based software application used to collect demographic information and service outcome information on people experiencing homelessness served in Broward County's Homeless Continuum of Care (HCoC). HMIS enables homeless service providers to collect uniform Client information over time. This system is part of an essential effort to streamline Client services, inform public policy decision-makers, improve coordination of services among providers of housing and services to homeless Clients, inform advocacy efforts, and assist the HCoC in establishing policies that result in targeted services to reduce the time persons experience homelessness. Analysis of information gathered through HMIS is critical to accurately calculate the size, characteristics, and needs of homeless populations. The data collected is necessary to service and systems planning, and advocacy. ​

Community Dashboards

The Broward County Homeless Continuum of Care has two interactive dashboards that provide real-time data about the state of homelessness in Broward County and the work the HCoC is doing to bring homelessness to an end through its various programs and supportive services. Using aggregated data pulled directly from HMIS, these dashboards are easy to navigate and provide a clear, simplistic visualization of HCoC data that is easily digestible for stakeholders and the public at large. Available data points include the total number of client served in a given time period, demographic information of clients served including gender, age, and ethnic data, and data quality indicators. Use the buttons below to access the Community Analysis Dashboard and the Community Snapshot Dashboard. 

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PIT Count Dashboard

​The Point-In-Time Homeless Count (PIT Count) is an annual census of all sheltered and unsheltered homeless individuals in Broward County. The PIT Count is required by the Department of Housing and Urban Development (HUD) and determines federal funding for homeless services and programs. You can view the County's most recent PIT Count data on the PIT web page

​The 2022 Point-In-Time Homeless Count will take place from January 23rd, 2022 through January 29th, 2022. During this time, the Taskforce Homeless Outreach team and teams of trained surveyors will scour the streets of Broward County, engaging with persons experiencing homelessness and gathering critical data that will help planners understand the needs of the homeless community and devise targeted strategies for combating homelessness. You can track the progress of the 2022 PIT Count in real time by clicking the button below to visit the PIT Dashboard!​​​

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HMIS Support for End Users

​For technical assistance with ServicePoint or answers to HMIS-related questions, reach out to HMIS-ProjectMgm​​.