NATURE OF WORK
This is technical work with supervisory responsibility in the operation of multiple consoles supporting central processing units at a large electronic data processing facility.
Employees in this class oversee the work of professional and technical personnel engaged in the operation of data processing equipment supplied by multiple vendors and in the diagnosis of hardware and software problems. Duties include preparing systems for production and testing, diagnosing operational problems and coordinating work with other data processing employees.
Supervision may be exercised over a variety of professional and technical employees with assigned responsibilities in data processing production and operations. Supervision is received from an operational supervisor who review work for satisfactory completion of assigned responsibilities.
This classification is distinguished from the position of Computer Operator II by the supervisory responsibilities and the additional experience required.
Prepare systems for production and testing interfaces with teleprocessing, programming and systems programming personnel for on-line and batch coordination.
Utilizes maintenance frames to diagnose specific operational problems.
Supervises the operation of printers, disc drives, tape drives, readers, and other production related equipment through subordinate production control personnel.
Supervises the operation and monitoring of multiple consoles supporting central processing units.
Insures that all teleprocessing transactions are properly facilitated in accordance with priority and user demand.
Reconfigures systems, storage, power and input/output devices required to accommodate heavy or unusual use of operation.
Assists an operational supervisor in evaluating the work of subordinate employees provides training to junior operators in supervised operational data.
KNOWLEDGE, ABILITIES AND SKILLS
Considerable knowledge of the operating characteristics of computer hardware and software.
Considerable knowledge of applicable job control language.
Knowledge of County computer information system and network facilities.
Ability to troubleshoot input/output problems through use of many computer diagnostic tools.
Ability to operate central processing unit hardware and peripheral equipment.
Ability to train employees in various data processing activities.
Ability to reconfigure data processing systems in response to changing data processing requirements.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, coworkers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.
REQUIRED EXPERIENCE AND TRAINING
Graduation from high school supplemented by course work in data processing, computer science or related field; four (4) years experience in the operation of electronic data processing equipment, including supervisory or administrative experience; or any equivalent combination of relevant training and experience.
Bargaining Unit: Government Supervisors Association - (Professional Unit)
FLSA Status: Non-exempt
Code of Ethics
Work Locations: Office of Information Technology
Class Spec. Estab./Revised: E10/76 R5/00