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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:P6603

CHILD PROTECTION TEAM CASE COORDINATOR III

NATURE OF WORK

This is professional work with the Sexual Assault Treatment Center / Child Protection Team (CPT) involving in-depth interviews, assessments and clinical supervision of children and their families in high-risk populations where there have been allegations of abuse/neglect such as: domestic violence, sexual abuse, sexual assault, child abuse, mental health, alcohol abuse, and/or drug abuse.
 
As part of the CPT, incumbents provide assessment services to supplement the child protective investigation activities of the Department of Children and Families and designated Sheriff’s offices.
 
Work involves responsibility for planning, developing, and supervising clinical services provided by case coordinators, including hiring and staff development within County and Department of Health guidelines. Work also involves responsibility for the application of a variety of advanced diagnostic, assessment and forensic techniques within established policies and procedures.  Work is reviewed through clinical supervision, staffings, reports and observation of work results.
 
Work also involves assisting the Team Coordinator and/or acting in the absence of the Team Coordinator with responsibility for developing and/or improving program service delivery and operations.
 
Employees in this classification supervise staff, provide clinical supervision to clinical professionals, oversee program administration in the area of assignment, and may provide direct client services for a limited caseload. The unit is staffed 24/7. Incumbents participate in scheduled after hour’s on-call on a rotating basis.
 
Employees in this class perform with considerable independent judgment, initiative, and decision making in accordance with agency, County, and other regulatory requirements (such as Department of Health) and policies and procedures. Work is reviewed through conferences, reports and observation of work achievements.
 
ILLUSTRATIVE TASKS

Reviews, supervises and instructs CPT clinical staff including monitoring of electronic reports and case notes to ensure compliance with the Department of Health Standards.
 
Monitors program participant records for quality of staff work and to ensure compliance with Department of Health requirements and/or agency standards, etc.
 
Attends multidisciplinary case staffings.  Consults with child protective investigators, law enforcement, the state’s attorney, the Department of Children and Families, Community Based Care organization, children’s legal services and/or other agencies as required for the area of assignment.
 
May assist and/or monitor the provision of recommendations based on information gathered from assessment services and collateral information to child protective investigators. Reviews and assess the effect of case issues on staff members.
 
May assist staff with interviews with children, family members, and collaterals in complex cases, as needed, to obtain medical, forensic, and psychosocial information.  May assist in the completion of assessments. Sends reports to child protective investigators upon completion within the time frames consistent with program requirements and best practice.
 
Supports staff professional development and assists in identifying training needs and opportunities.
 
Instructs staff in new clinical approaches as they develop and share new research findings in the field.
Reviews and evaluates job performance of assigned staff, including participating in performance improvement plan (PIP) activities.
 
Supervises subordinate staff and acts in the absence of the CPT team coordinator as assigned.
 
Attends staff meetings, and scheduled training sessions to include successful completion of a minimum of eight hours of training per year in child abuse, abandonment, and neglect, and as  necessary to maintain licensure.
 
Conducts training about child abuse and neglect in the community.
 
May testify in judicial processes as an expert witness and/or provide deposition and court testimony as required for the area of assignment.
 
Participates in staff recruitment activities and employment related decisions including staff performance issues and disciplines.
Performs related work as required.
 
KNOWLEDGE, ABILITIES AND SKILLS

Considerable knowledge of advanced forensic interview techniques.

Considerable knowledge of advanced psychological concepts of human behavior and development.

Considerable knowledge of age and cultural competence theory and practice applicable to the area of assignment, e.g., domestic violence, sexual abuse, sexual assault, child abuse, mental health, addictions/substance abuse, and/or co-occurring disorders, etc.

Considerable knowledge of child abuse and/or neglect and sexual assault as required for area of assignment.

Considerable knowledge of judicial system process and laws as it relates to specific areas of child abuse, neglect and sexual assault as required for area of assignment.

Considerable knowledge of social casework and crisis intervention methods, their techniques and application. 

Knowledge of risk factors surrounding child abuse issues.
Considerable knowledge of the theory and practice of continuous quality improvement or performance improvement as required for the area of assignment.

Knowledge of public health laws and state regulations applicable to the area of assignment and confidentiality laws.

Ability to accurately prepare and review comprehensive individual and case history reports using computer-based applications.
 
Ability to communicate effectively, both orally and in writing, and to react quickly and calmly in emergency situations.
 
Ability to develop and implement policies as client demand or agency operations require.
 
Ability to develop and implement clinical programs and procedures, as approved, and to evaluate their effectiveness in providing quality care.
 
Ability to establish rapport with clients under adverse conditions and to conduct confidential interviews with mature judgment.
 
Ability to facilitate effective and efficient functioning among staff, through support, conflict resolution, and team building activities, etc.
 
Ability to learn and comply with County and agency policy and procedures.
 
Ability to maintain accurate records in accordance with the Department of Health and the agency’s documentation policy and procedures and accreditation standards, as applicable to the area of assignment.
 
Ability to properly review and interpret psychological or psychiatric information and make sound recommendations.
 
Ability  to obtain psychological or psychiatric case information from persons interviewed and from medical or psychiatric sources.
 
Ability to supervise and provide training to staff.
 
Ability to work effectively with program participants, a multidisciplinary team, the general public and staff at all levels.
 
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.
 
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.
 
REQUIRED EXPERIENCE AND TRAINING

Master's Degree in Nursing or a Human Services field such as Psychology, Social Work, Mental Health Counseling or other Behavioral Science from an accredited college or university; Possess a Florida licensure as a Marriage and Family Therapist, Clinical Social Worker, or Mental Health Counselor at the time of appointment; four (4) years of experience in the field of child abuse and neglect which includes two (2) years of experience in supervising staff and/or programmatic operations. 
 
Also required to successfully complete the Forensic Interview Training course by an approved provider within one (1) year of employment.
 
Work requires possession of a valid Florida driver’s license and the ability to drive and the ability to obtain and maintain authorization to drive on County business.
 
GENERAL INFORMATION 

Bargaining Unit:                       Government Supervisors Association (Professional Unit)
FLSA Status:                            Exempt
Financial Disclosure Required:   No
Class Spec. Established:           E 10/2012   R 08/2013

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