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Contract Services Provider Handbook

Chapter I: Introduction and General Information (PDF)

Introduction

  • Human Services Department
  • Community Partnerships Division
  • CPD Administration Contacts

General Information

  • Eligibility to Provide Services
  • Types of Agreements
  • Method of Reimbursement
  • Required match Policy of the HSD
  • Client Eligibility for Services
  • Cultural Competence
  • Insurance
  • Definitions
  • Taxonomy of Human Services
  • Human Services Software System
  • Outcomes
  • Records management
  • Reports
  • Forms
  • Program Monitoring and Evaluation
  • Other

Chapter II: Children's Services Administration Section (PDF)

  • Children's Services Administration Section
  • Systems of Care
  • Client Eligibility for Services
  • Cultural Competence
  • Definitions
  • Billing/Invoicing/Match Requirement
  • Reports
  • Forms
  • Other

Chapter III: Health Care Services Section (PDF)

  • Health Care Services Section
  • General Philosophy of Services
  • Continuum of Care
  • Client Eligibility for Services
  • Cultural Competence
  • Definitions
  • Billing/Invoicing/Match Requirement/Co-Pay
  • Reports
  • Forms
  • Other

Chapter IV: Ryan White Part A (PDF)

  • Ryan White Part A
  • General Philosophy of Services
  • Continuum of Care
  • Client Eligibility for Services
  • Cultural Competence
  • Definitions
  • Billing/Invoicing/Match Requirement/Co-Pay
  • Reports
  • Forms
  • Other

Chapter V: Homeless Initiative Partnership Section (PDF)

  • Homeless Initiative Partnership Section
  • Client Eligibility for Services
  • Definitions
  • Billing/Invoicing/Match Requirement
  • Cultural Competence
  • Reports
  • Forms
  • Other

Chapter VI: Procurements (PDF)

  • Proposal Criteria
  • Selection Criteria
  • Procurement Documentation and Policies Requirement
  • Other Agreement Requirements
  • Types of Agreement
  • Terms of Agreements
  • Method of Reimbursement

Appendix (PDF)

  • Definitions
  • Evidence Based/Promising Practices
  • Human Services Software System
  • Billing/Invoicing/Match Requirement/Co-Pay
  • Outcomes and Reporting
  • Monitoring
  • Records Management
  • Reports
  • Taxonomy
  • Forms
  • Service Delivery Models