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Emergency Rental Assistance Program

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Now Accepting Applications​

The Broward County Commission has received approximately $53 million in funding from the federal Emergency Rental Assistance Program (ERAP), in an initiative that enables local governments to allocate emergency funding to residents who are suffering financially due to the COVID-19 pandemic. If you are behind on your rent or utilities, or unable to pay your current rent, the ERAP can help. Even if you applied for and were denied under previous COVID-19 rental assistance programs, apply again! This is a new program with an easier application process and requirements for applicants and landlords.
An "eligible household" is defined as a renter household in which at least one or more individuals meets the following criteria:
  • Qualifies for unemployment has experienced a reduction in household income, has incurred significant costs or experienced a financial hardship due to COVID‐19; 
  • Demonstrates a risk of experiencing homelessness or housing instability (including eviction notices, utility shutoff notice, past due rent notice, past due utility notice, or any other evidence of unsafe or unhealthy living conditions or housing stability); and
  • Has a household income at or below 80 percent of the Area Median Income.
  • An arm's length relationship must exist between landlord and tenant. No outside relationship between landlord and tenant can exist.​

2021 Income ​Category Chart
​Household Size​

50% Area Median Income
80% Area Median Income
NOTE: If your annual household income is at or below the maximum income limits in the chart above, you may qualify for this Emergency Rental Assistance Program.
Priority Appl​icants

Eligible households will be prioritized in the following order based on the characteristics stated below: 

  • Households with income at or below 50 percent of the area median
  • Households with an individual who has been unemployed for the 90 days prior to the application for assistance
  • Households in active eviction status 

Eligible Expenses ​

  • Past-due rent, including contracted late fees
  • Past-due utility and home energy cost (includes electricity, gas, water and trash removal)
  • Future rent (up to three months)
  • Relocation expenses (includes rental security deposit, application fees, screening fees and hotel costs)

Level of Assistance

  • Eligible households may receive up to 12 months of assistance (measured from March 13, 2020), plus an additional 3 months if the applicant is able to demonstrate that the extra months are needed to ensure housing stability and funds are available.
  • Assistance will be provided to reduce an eligible household’s past due rent ​before the applicant will be evaluated for its eligibility for assistance for future rent payments.​
  • Applicants will be required to provide documentation to support their eligibility for assistance.

Payment Method

  • Rental assistance payments will be made to either landlord or tenant. Utility payments will be made directly to utility providers.

No Duplication of Benefits​

  • Assistance provided for an eligible household may not duplicate any other assistance, including federal, state, and local assistance provided for the same costs.
  • An eligible household that occupies a federally subsidized residential or mixed‐use property may receive assistance, provided that funds are not applied to costs that have been or will be reimbursed under any other federal assistance.
  • If an eligible household receives a monthly federal subsidy (e.g., a Housing Choice Voucher, Public Housing, or Project-Based Rental Assistance) and the tenant rent is adjusted according to changes in income, the renter household may receive ERA assistance for the tenant-owed portion of rent or utilities that is not subsidized.

On-Site Application Intake Locations - Appointment Required

There are two in-person application intake locations in Broward County: 

  • ​Crisis Housing Solutions (at the Northwest Family Success Center)
    10077 NW 29th St.
    ​Coral Springs, FL 33065
  • Consolidated Credit
    5701 W. Sunrise Blvd.
    ​Fort Lauderdale, FL 33313

All applicants must call the Intake Scheduling Hotline at 1-800-204-0557 to ensure that they appear at the intake location with the approved ERAP documentation in hand and that COVID-19 protocols are followed. Tenant applicants who do not have all the documentation will be given an ERAP application requirement sheet, so they can return with all of the documentation at a later time. 

COVID-19 protocols are that all applicants are encouraged to: 

  • Wear a mask that covers their nose and mouth
  • Maintain social distance
  • ​Arrive at the designated time and call the number provided for access into the intake room 

If you feel you are sick the day of​ your appointment or test positive for COVID-19, please call the Intake Scheduling Hotline to be rescheduled.


For more information call: 888-692-7203

For non-COVID-19 related assistance, please contact your nearest Family Success Center for services.​

NOTE: Broward County is working with TetraTech on the administration of the ERA Program. That means once an application has been submitted, the
applicant may receive emails from or in reference to their application. Applicants should
check their SPAM or Junk Mail folder if they do not receive an expected email.

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