115 South Andrews Ave., Room A-460,
Fort Lauderdale, FL 33301
954-357-5350
E-mail: consumer@broward.org

Welcome to the Consumer Affairs Division's Website

Mission

The mission of the Broward County Consumer Affairs Division is to ensure a fair, safe, and open marketplace for the benefit of consumers and the business community.

Responsibilities and Duties

The Broward County Consumer Affairs Division has two components, the Consumer Protection Section and the Regulatory Section. The Consumer Protection Section is responsible for enforcing the Broward County Consumer Protection Code and ensuring compliance with state and federal legislation to protect the public from unfair and deceptive trade practices. To this end it accepts complaints from individual consumers. It does not accept complaints by one business against another business.

The Regulatory Section is responsible for ensuring compliance of regulatory ordinances governing auto repair/auto paint and body shops, local moving companies, taxi and limousine operators, title loan companies, towing charges for non-consent tows.

The Consumer Protection Section is available to present information to your organization on various consumer issues and subjects, including the latest scams and schemes. Presentation can be scheduled to meet your needs or at a time convenient to you. To request and schedule a speaker, please contact our office at 954-357-5350 or by email at consumer@broward.org.

Broward County, a SunSational place to work. For Broward County Employment Opportunities, click here.