Contractor/Tree Trimmer Complaints
Please select the following link for updates and to follow Broward County's Office of Economic & Small Business Development (OESBD) social media handles.
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Access the Building Code Division's Application and Forms page or send us an email to
CLE-Complaint@broward.org.
Our authority is limited to initiating administrative disciplinary action against the license of a Broward County contractor who has violated a law, ordinance and/or the Florida Building Code. We have no authority to:
- Make a contractor perform corrective work
- Make a contractor pay damages
- Impose the settlement of contract or other civil damages
These actions are the exclusive jurisdiction of the courts or the arbitration process. Please click
here for a list for Economic Crimes Division telephone numbers.
Filing a Complaint
Complaint Form
Complaints against a contractor or tree trimmer who is unlicensed by Broward County must be submitted
in writing.
Please provide details of the dispute and as many facts as possible. In addition, explain what you want the contractor to do to resolve your complaint. Attach copies of any documents that support your complaint, such as:
- Contracts or purchase agreements
- Cancelled checks
- Municipal inspection/correction notices
- Mechanic's lien statements
Please email us at
CLE-Complaint@broward.org if you have questions or concerns related to unlicensed contractor activity in Broward County. Or, use the below QR Code to submit a complaint online.
If your complaint involves workmanship issues, we cannot open a formal investigation unless:
- The contractor has been cited by a local building code enforcement official for a violation of the Florida Building Code.
- You have a report from a Florida-registered engineer certifying that a construction defect constitutes a violation of the Florida Building Code.
Florida law requires builders and remodelers to warrant their work for varying lengths of time; your contract may also contain a specific warranty for the work.
Contractors Licensed by the State of Florida
Address your complaints to:
Florida Department of Business and Professional Regulation
1940 N. Monroe St.
Tallahassee, FL 32399
Contractor Restitution Fund
A homeowner who files a civil (legal) action against a Broward County licensed contractor and obtains a judgment based on the contractor's failure of performance is eligible to file a claim for compensation through Broward County's Contractor Restitution Trust Fund program. The term “failure of performance” includes:
- A breach of the contract warranty
- A fraudulent, deceptive or dishonest practice
- A conversion of funds
The Contractor Restitution Trust Fund is administered by the Broward County Central Examining Boards.
NOTICE
TO
MEMBERS
OF
THE
PUBLIC:
If
you
wish
to
appeal
any
decision
made
by
the
board,
agency,
or commission,
as
applicable,
with
respect
to
any
matter
considered
at
such meeting
or
hearing,
you
will
need
a
record
of
the
proceedings
.
You
may thus
need
to
ensure
that
a
verbatim
record
of
the
proceedings
is
made, which
record includes
the
testimony
and
evidence
upon
which
the
appeal
is to
be
based.
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