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Complaints

Consumer Protection

  • We administer, regulate and enforce county, state and federal consumer protection laws and rules involving unfair or deceptive trade practices and offer information and referrals involving consumer issues.
  • We will investigate and mediate your complaint if you feel you are a victim of an unfair or deceptive trade practice by a business located in Broward County or involving a service performed in Broward County.
  • We also issue citations against a variety of businesses, including auto repair shops, auto body/paint shops, taxicabs, limousines, transport vans, chauffeurs, towing and movers operating in violation of county ordinances.

Environmental Protection

We investigate violations of Chapter 27 of the Broward County Code of Ordinances, also known as the Natural Resource Protection Code. Generally, these are activities that could potentially impact the air, waters, soils, or natural resources of Broward County.

Child Care Licensing

If you have a complaint about a child care program in Broward County, please contact Child Care Licensing and Enforcement at (954) 357-4800 or please file a complaint online (select "Request for Service").

Conversion Therapy

To file a Conversion Therapy complaint please call Child Care Licensing and Enforcement at 954-357-4800. For more information, download this Informational Guide to Conversion Therapy.​​​​​​​​​​


How are we doing?

We would love to get your feedback about the Environmental and Consumer Protection website (www.broward.org/consumer) so we can better serve you.  Please help us by completing an English Version SurveySpanish Version Survey, or Creole Version Survey. Your feedback is greatly appreciated!