​​​​​​​​​​​​​​​​​​​​​​​​​​​​We issue licenses and permits for several industries in Broward County. County regulations ensure a fair, safe and competitive marketplace, establish your rights and responsibilities when conducting business with them and also outline how to become a licensee. Select an industry for details.​

News & Highlights​​​​​​​​​

Consumer Alert: Beware of contractors falsely implying County management of the Property Assessed Clean Energy (PACE) program by using County branding. This program is administrated by private companies and is not operated by Broward County government. To find a list of authorized residential PACE providers and learn more about how to make smart decisions regarding PACE, please visit https://www.broward.org/Sustainability/Pages/PACE.aspx.


​Enhanced Payment Security: To better protect your data and decrease the risk of security breaches, effective 2024, customers wishing to pay by credit/debit cards will be charged a service fee of 2.55% of the value of the purchase. Cash and checks will continue to be accepted without this fe​e. ​

Please be advised that Auto Repair/Auto Body Shop and Technician Applications and Vehicle For Hire Applications are now by appointment or drop off ONLY. Applications without an appointment will no longer be seen or serviced the same day. Please schedule an appointment by using the QLESS scheduling link. Payments for drop off applications can be via check or money order.​​

Certificate of Insurance: Effective September 1, 2022, all vehicle for hire and mo​​​​ver ​Ce​rtificates of Insurance will have to be​ submitted to our office by the insurance producer.  The Division will no longer be accepting copies that are submitted by an applicant.  Please have your insurance provider email the Certificates of Insurance to CPInsurance@broward.org and place the name of the insured in the Subject line of the email.​​

File a Consumer Complaint

Consumer complaints can be filed online (select "Request for Service"), or by calling the Broward County Call Center at 311 or 954-831-4000. We will also accept written complaints. Useful Outreach Links.

Consumer Protection Board​​

The Consumer Protection Board hears complaints of alleged unfair or deceptive trade practices in order to protect the citizens of Broward County.

Contact Us​

For questions or application status​​, please contact the Consumer Affairs main line at 954-765-1700 or consumer@broward.org. For a list of phone numbers and emails by staff, see the Consumer Affairs Organizational Chart

How are we doing?

We would love to get your feedback about the Consumer Protection website (www.broward.org/consumer) so we can better serve you. Please help us by completing the following Customer Satisfaction Survey. Your feedback is greatly appreciated!