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Consumer Protection

Broward CountyEnvironmental and Consumer ProtectionConsumer Protection
Consumer Protection

Emergency Order Complaints

Use the provided link below for information on filing a price gouging or non-essential business complaint.

Emergency order complaints



What We Do

We issue licenses and permits for several industries in Broward County. County regulations ensure a fair, safe and competitive marketplace, establish your rights and responsibilities when conducting business with them and also outline how to become a licensee. Select an industry for details.

Auto Body / Paint

Auto Body / Paint repair is one of the most common consumer services. Broward County's Auto Repair and Auto Body/Paint Regulatory Ordinances and the Florida Motor Vehicle Repair Act were enacted to protect consumers.​

Auto Repair

Auto repair is one of the most common consumer services. Broward County's Auto Repair and Auto Body/Paint Regulatory Ordinances and the Florida Motor Vehicle Repair Act were enacted to protect consumers.​

Chauffeur

We regulate chauffeurs that drive taxicabs, luxury sedans, stretch limousines, transport vans, and paratransit service vehicles in Broward County as detailed in Chapter 22-½ of the Broward County Code of Ordinances. These drivers must register as a Chauffeur.​

Medical Transport Service​

Effective August 20, 2018, licensing and enforcement services provided by Broward County’s Trauma Management Services have moved to Broward County’s Environmental and Consumer Protection Division located at Government Center West (GCW), 1 North University Drive in Plantation. The hours of operation are Monday through Friday, 8AM-4PM.  ​

Movers

We regulate local household moving companies, requiring individuals and companies located in Broward County to register annually for a license to engage in local moves, as detailed in Chapter 20-176.90 of the Broward County Code of Ordinances.​

Towing

On October 14, 2014, the Broward County Board of County Commissioners enacted a new ordinance regulating companies that tow or immobilize motor vehicles in Broward County. The ordinance had an effective date of April 1, 2015. ​

Vehicle for Hire​

We regulate all for-hire vehicles operating in Broward County, including taxicabs, luxury sedans, luxury limousines transport vans (vehicles holding up to 19 passengers) and transportation network companies (TNCs) as outlined in Chapter 22 ½ of the Broward County Code of Ordinances.​ Link to list of Broward County Permitted Taxis.


How are we doing?

We would love to get your feedback about the Environmental and Consumer Protection website (www.broward.org/consumer) so we can better serve you.  Please help us by completing this survey. Your feedback is greatly appreciated!