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What's New 2022


Open Enrollment is Now in PeopleSoft!

To enroll or waive coverage for your 2022 benefits for you and your family, eligible employees will need to log onto PeopleSoft Employee Self-Service from If you are outside the County network, Multi-Factor Authentication (MFA) is required. 
Multi-Factor Authentication (MFA) is now required to access benefits information and the PeopleSoft Employee Self Service Portal to enroll or waive benefits. 
The PeopleSoft Employee Self Service Portal will open at 8:30 AM on Monday, November 1, 2021. Please contact the ETS Service Desk at or 954-357-8600 for any needed assistance in accessing the Employee Self Service. ​
If you have issues logging in, contact your internal ETS Department or ETS Service Desk at 954-357-8600 to reset your password or assist with MFA.  
​Call Employee Benefits with questions on benefit plans at 954-357-6700 or email

  • GOOD NEWS!  At the Board meeting on September 21st, 2021, the Broward County Board of Commissioners approved staff recommendations concerning the County’s group health plans for 2022, which included no premium increase to the HDHP Base plan, HDHP In/Out of Network Plan an​d the CDH High Plan and continued funding of the HSA/HRA for the two HDHP plans at $1,200 for Employee Only and $2,400 for Employee plus Dependents/Family contingent upon completion of the annual Engagement Incentive.​
  • For the first time in 20 years, health and pharmacy coverage will be combined under our new Agreement with UnitedHealthcare.  Members will have one ID card for health and pharmacy as of January 1st.  Remember, on your first fill or refill in January at a retail pharmacy, to give the pharmacist your new UnitedHealthcare ID card.  As UnitedHealthcare owns OptumRx, Mail Order and Specialty through OptumRx Specialty will automatically be updated with your UnitedHealthcare ID. New ID cards will be issued in December.

T​he special rates for telehealth and virtual visits allowed under the CARES Act for COVID-19 ends on December 31, 2021.  The County extended the benefit as long we could, but as of January 1st, 2022 we can no longer provide the reduced rates.  

  • For HDHP Plan members this means that any telehealth or virtual visit for a medical reason will once again be subject to the annual deductible, and when met, 20% coinsurance will be applied.  For behavioral health, annual deductible will apply, and when met, next 20 visits at no cost, then 20% coinsurance will be applied.
  • For CDH Plan members this means that a telehealth or virtual visit for a medical reason will once again be a $40 copay and for behavioral health, first 20 visits (virtual or in office) at no cost, then $25 copay per visit will apply.                                                                                                                                                                    


The voluntary Vision Plan’s agreement with UnitedHeatlhcare expires on June 30, 2022.  As such, a procurement is in the works which may result in a change of vendor and rates for July 1st, 2022.  A special open enrollment for vision only will be held prior to July 1, 2022.

  • REMINDER – if waiving County health coverage, you must complete your waiver through the online system and provide proof of other 2022 group health coverage by January 14, 2022.  Your Waiver Credit will ​not start until documentation has been received and approved by the Benefits staff. Delayed proof will result in LOSS of Waiver Credit. (Medicare, Medicaid, Tri-Care, and Veterans members do not need to resubmit documentation every year.)
  • The employee-paid Vision plan 
  • Earlier this year, due to COVID-19, the IRS allowed group health plans to make some changes to the High Deductible Health Plans.  One of the most significant changes was to allow virtual/telehealth visits to be subject to only 20% coinsurance, no annual deductible.  This applied to visits for both medical and behavioral health.  The County has elected to continue this enhanced benefit through 12/31/2021.  
  • Dental, life insurance, long-term disability insurance, legal plan, and personal income protection plans have no plan or rate changes for 2022.
  • Due to recent and ongoing cyber-attack threats detected by ETS, the use of Multi-Factor Authentication (MFA) for remote access to the County network is mandated for all Broward County employees. To access the open enrollment system outside of the County network, you will need to enroll in DUO MFA while inside the County network.
  • Due to COVID-19, we will not be able to have in-person vendor fairs and presentations this year.  However, there will be scheduled Webex from November 1st through November 12th at 10 AM and 2 PM.  Check out the Events Schedule at
  • On-Demand recorded presentation will be available through November 19th. Link will be live November 1st.

Important Reminders

M​edicare Eligible Domestic Partner - Insuring a Domestic Partner (DP) who is, or will be, Medicare-eligible in 2022?  Per Social Security rules, Medicare automatically becomes their primary insurance and the County’s health plan becomes their secondary insurance.  Remind your domestic partner to enroll in Medicare at least 3 months prior to their eligibility date so that they don’t incur a late enrollment penalty.  Claims systems at UHC will automatically change to secondary upon DP’s 65th birthday.

What You Can Do During Open Enrollment

  • Enroll in, waive, cancel or modify your medical, dental, vision, life, and pre-paid legal insurance
  • Change medical or dental plan options
  • Modify your coverage to add or delete dependents, a spouse or a registered domestic partner
  • Contribute to your Health Savings Account if enrolled in an HDHP plan.  A great way to save for retirement!
  • Establish a Flexible Spending Account for Dependent Day Care expenses (child under age 13 or incapacitated adult care)
  • Establish a Flexible Spending Account for Medical Expenses if not enrolled in the Health Savings Account
Retiring in 2022?  
  • As a retiree you can only continue the health, dental and vision plans you are enrolled in at the time of retirement and changed only during Open Enrollment. Coverage cannot be added after retirement. 

  • If you are planning on retiring, remember to make an appointment and see your Benefits Generalist THREE MONTHS prior to the date you wish to retire. Call 954-357-6700 for an appointment.

Open Enrollment 2022