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Water and Wastewater Services

Broward CountyWater and Wastewater Services
Water and Wastewater Services

Public Notice

Broward County Water and Wastewater Services District 3A system (PWS 4060165) experienced a Treatment Technique violation on September 18, 2020 due to a problem with an uninterrupted power supply (UPS) at the facility. As a consumer, you have the right to know. Although testing and continuous monitoring showed the water was in compliance with all primary drinking water standards and was safe to drink, the system is required to provide public notification.
You do not need to take any action, as testing and continuous monitoring showed the water was in compliance with all primary drinking water standards and was safe to drink.
You may share this information with other people who drink this water, especially those who may not have received this notice directly.
If you have any questions please contact Broward County WWS at 954-831-0776

City of Fort Lauderdale Stormwater Billing Changes

Effective October 1, 2020, the City of Fort Lauderdale will start billing for stormwater services and Broward County Water and Wastewater Services will discontinue a monthly stormwater rate for approximately 1,700 City residents. The City of Fort Lauderdale will bill the stormwater rate annually on the property tax bill instead of on the monthly utility bill. For more information on the new stormwater billing method, please contact the City of Fort Lauderdale at 954-828-8000.


Attention Valued Customers

Please be advised that due to the continued effects of the COVID-19 coronavirus, Broward County Water & Wastewater Services has made the decision to temporarily close our Pompano Beach and Lauderdale Lakes Payment Centers until further notice.

Payments can still be made utilizing our Pompano Beach drive-thru or by calling our 24-hour automated system at 954-831-3250 and
selecting option #1.
You can also make a payment on our website at or by cash at any Amscot location that is open.

Restoring Water Quality in Buildings for Reopening

For our customers who are returning to buildings or businesses which have been closed due to COVID-19, please find the guidelines
for restoring the water quality which can be viewed here.
Maintaining building water quality
Checklist for maintaining building water quality

Fiscal Year 2020 Water and Sewer Rates

On September 24th, 2019, the Broward County Commission voted to adopt the FY20 proposed rates, effective October 1, 2019. 
A summary of the FY20  water and sewer rates can be viewed here.

Bring your services bill or bill stub with you to any Amscot location. Amscot will charge a non-refundable $2.00 fee for each transaction. This fee is remitted entirely to Amscot - Not Broward County. Cash payments only. The payments post the next business day. 

Customer Service

Main Customer Service Phone: 954-831-3250
FAX: 954-831-0789
Phone Hours: 8:30AM - 4:45PM

This number also provides 24-hour customer account status information. 

Cashier Hours

8:00AM - 5:00PM (Pompano Beach) 8:00 am - 5:00 pm (Lauderdale Lakes)

Start Service

Are you a new owner or tenant looking to establish a utility account with Broward County Water & Wastewater Services?
Please review our New Service Requirements. 

Auto Pay

Sign up for Automatic Payment from your checking or savings account and your bill will always be paid on time! This convenient option saves you time and money and conserves natural resources.


Please contact Customer Service at 954-831-3250 for additional information.

Electronic Billing

Conserve additional resources by choosing to receive electronic bills instead of paper. Send an email to WWS Customer Service at and state that you want an electronic bill. Be sure to provide your customer number and email address where you would like your bill to be sent.

Protect Yourself

Protect yourself from scams, fraud and imposters .