Skip navigation links
Broward 100
Skip navigation links
Career Opportunities
Employee Assistance Program
Employee Benefits
Classification Descriptions
Collective Bargaining Agreements
Combined Pay Plan
Compensation and Records
Employee/Labor Relations
Learning and Organizational Development
Aviation Director of Planning
Aviation College Intern
Aviation Student College Intern
Aviation Director of Administration - Broward County Employees Only
Assistant Director of Aviation/Airport Development (Broward County Employees Only)
Assistant Director Construction Management
Chief of Medical Examiner Operations
Assistant Director of Libraries
Promotional Opportunity – Open to Broward County Employees Only
Assistant Director Natural Resources Planning & Management Division
Attorney III
Veterinarian (Part-Time 19 hours/week)
Building Code Services Section College Intern PT19
Assistant Director of Operations, Port Everglades
Assistant Director- Water and Wastewater Operations Division
Veterans' Preference Documentation Requirements
Water and Wastewater Finance Director
College Intern (PT19)
College Intern (PT19)
Aviation College Intern
Maintenance Management Administrator

Broward County Logo

Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301

Class Code:W0086


SUMMARY:   Under general to limited supervision, performs a variety of clerical activities in a County revenue collection or tag processing facility, with possible lead worker responsibility.



·         Processes money received in order to account for vehicle tag/title fees, personal property/real estate taxes, occupational/hunting/fishing license fees, and/or information/research fees.

·         Instructs staff in work activities and procedures in order to ensure that employees complete assignments correctly.

·         Proofreads a variety of transactions, printouts, summary reports, or on screen data in order to identify data entry errors.

·         Processes a variety of records associated with delinquent real estate taxes in order to collect delinquent taxes.

·         Liaisons with Supervisor and Department staff in order to maximize efficiency/effectiveness of Department operations.

·         Interacts with the public or other County staff/officials in order to assist them in using Department services/programs, collect fees, answer questions, identify their service needs, and explain Department policies and procedures.

·         Posts funds received in order to credit the proper account for disbursement by determining license, permit, property ID, and/or account number, entering data into computer, and issuing receipt.

·         Prepares a variety of correspondence, notifications, forms, meeting minutes, and related documents in order to communicate information to staff and/or the public.

·         Resolves a variety of problems/issues from the public in order to maximize the efficiency/effectiveness of office operation and/or service provided.

·         Reviews payments and/or related documents in order to ensure accuracy.

·         Retrieves information/summary reports from a variety of databases in order to facilitate data/trend analysis, and/or provide data/information to staff, County officials, and/or the public.

·         Processes a variety of records associated with Tax Certificate Sales in order to collect delinquent taxes.

·         Processes requests for Department materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.

·         Processes a variety of records associated with private agency registrations in order to complete the registration process.

·         Performs related work as required.

  KNOWLEDGE, ABILITIES AND SKILLS – REQUIRED AT TIME OF HIRE:  (Applicants are expected to possess the required Knowledges, Abilities, and/or Skills listed below prior to being hired for positions in this job class.)

  • Knowledge of the general operating policies and procedures of the assigned Department.

  • Knowledge of procedures for operating various office equipment, including personal computers.

  • Knowledge of the chain of command in the assigned Department.

  • Knowledge of the operation and use of the database used.

  • Knowledge of abbreviations/codes to be used in a variety of databases.

  • Knowledge of policies and procedures for processing incoming/outgoing data/files.

  • Knowledge of data needed on checks.

  • Knowledge of general policies, procedures, and techniques for interacting with disruptive individuals.

  • Knowledge of Department policies and procedures for handling cash, checks, and credit card transactions.

  • Knowledge of procedures, techniques, and resources for researching tax related information.

  • Knowledge of regulations, policies and procedures of the assigned revenue collection agency.

  • Knowledge of established policies and procedures for retention of public records.

  • Ability to enter data into a variety of database applications.

  • Ability to perform basic mathematical calculations involving addition, subtraction, multiplication and/or division.

  • Ability to understand, follow, and explain a variety of Department policies and procedures.

  • Ability to read names, account numbers, amounts and related information on a variety of documents.

  • Ability to sort/file materials alphabetically, chronologically, and/or numerically.

  • Ability to read and understand data/information from a variety of computer printouts or related documents.

  • Ability to touch type.

  • Ability to identify errors in account numbers, dates, amounts or related information.

  • Ability to learn/perform a variety of work activities in assigned Department.

  • Ability to operate a variety of standard office equipment.

  • Ability to review/evaluate data/information to identify errors.

  • Ability to prioritize work activities.

  • Ability to operate a calculator to tabulate check totals, credit card transactions, work activity counts, etc.

  • Ability to evaluate data/information and make decisions in accordance with established policies, procedures and guidelines.  

  •  Ability to use a variety of spreadsheet/database applications to compile summary statistics.

  • Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.

·         Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County = s Ethics and Conflict of Interest policies.


KNOWLEDGE, ABILITIES AND SKILLS – NOT REQUIRED AT TIME OF HIRE BUT EXPECTED TO BE DEVELOPED ON THE JOB:   (The following Knowledges, Abilities, and/or Skills listed below, although considered to be necessary in order to perform the work of this job title, are not required at time of hire.)

  • Knowledge of established customer service policies, procedures, and techniques.

  • Knowledge of types and locations of various materials and services within the assigned Department or facility.

  • Ability to multi-task.

  • Ability to perform routine/minor maintenance/repairs on a variety of office and computer related equipment.

  • Ability to work effectively in a high stress situations.


REQUIRED TRAINING AND EXPERIENCE :      Successful completion of job related tests.  Three (3) years of office support, cashier or closely related work desired.



Bargaining Unit:            White Collar                              

FLSA Status:                Non-Exempt     

Class Spec:                   Established: 06/2004 R04/2012

Switch to Full Site   | Terms of use
Official Mobile Website of Broward County, Florida
The version of this site is best viewed on a mobile device.