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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:X4107

CONCESSION SUPERVISOR

NATURE OF WORK

This is supervisory concession sales work in the operation of a county operated concession facility in a county park.

Work involves the efficient operation of such revenue producing activities as a food concession, pleasure boating concession, bicycle rental, miniature golf course, and similar recreational operations. Employees in this class operate the assigned concession facility in accordance with the standard practices of retail operation. Work requires the exercise of some independent judgment in providing satisfactory commodities and services to patrons using the facility. Supervision is exercised over subordinate attendants by assignment and review of work. Work is reviewed by an administrative superior who provides general assistance and supervision by observation of the condition of facilities and area maintained reports completed, and revenue produced. Public response and use of the activity are also reviewed as important indicators of successful operation.

ILLUSTRATIVE TASKS

Operates a park concession facility, provides patrons with supplies, refreshments, and various confectionery items in demand; recommends the purchase of commodities required and vendors to supply them.

Supervises and operates concession facilities; takes reservations, receives payments, sells sundry items to patrons, provides for the cleanliness, maintenance and inventory of all equipment used.

Manages a park area where activities include boating, camping, and miniature golfing; sells vending tickets, supervises food and refreshment services at the park sites, and provides for the custodial care and maintenance of all equipment and supplies used in the concession area.

Receives and accounts for all merchandise handled at the facility; maintains accurate sales and cash receipt records.

Assigns subordinates to work schedules which are adequate to meet fluctuations in park attendance; reports on the work performance of assigned personnel.

Advises administrative staff on ways and means of improving service and increasing revenue production.

Prepares various reports for attendance, revenue, inventory, and incidents.

Performs related work as required.

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of the accepted practices and techniques of concession of sales.

Knowledge of the standard commodities sold in refreshment and sundry operations.

Knowledge of the operational and maintenance requirements of the equipment utilized in the facility to which assigned.

Some knowledge of the general policies and procedures pertaining to the operation of a public park revenue facility.

Ability to plan, assign, and supervise the work of subordinates.

Ability to maintain simple cash and sales records and prepare reports.

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.

Ability to recognize products and services which would satisfy the needs of the various types of patrons and increase sales revenue.

DESIRABLE EXPERIENCE AND TRAINING

Successful completion of job related tests. Two (2) years of supervisory experience in concession sales desired.

GENERAL INFORMATION

Bargaining Unit: Government Supervisors Association (GSA)
FLSA Status: Non-exempt
Code of Ethics Certification: No
Class Spec. Estab./Revised: E9/82 R7/13

 


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