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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:N2274

SYSTEMS NETWORK ANALYST IV

NATURE OF WORK

 

This is advanced professional, analytical and supervisory work with administrative responsibility overseeing and participating in multiple automation systems program implementation and development.

 

Work involves providing high-level professional support and project management direction of multiple large scale automation systems which operate in a microcomputer, minicomputer and/or LAN/WAN environment.

 

Duties include reviewing recommended automation system enhancement plans and related cost-benefit comparisons. Work requires the supervision of professional and technical personnel in assigned work teams or sections. Work is reviewed by an administrative or professional superior through consultations and overall program results.

 

 

DISTINGUISHING CHARACTERISTICS

 

This classification is distinguished from a Systems Network Analyst III by the additional experience required and by the management of multiple large scale automation projects and supervisory responsibilities.

 

 

ILLUSTRATIVE TASKS

 

Plans, organizes and reviews results of studies of large- scale organizational operations.

 

Performs project management responsibilities for extensive automation system programs, supervises professional and technical personnel throughout the phases of program implementation, and keeps management informed of the status and completion of projects.

 

Configures systems equipment to user needs and maintains installation through stages of implementation. Supervises technical subordinates in the installation and operation of automation systems.

 

Recommends and supervises the installation of new and upgraded systems and applications software and hardware.

 

Responds within established policies and procedures to calls or inquiries from user personnel to resolve current hardware, software, peripheral equipment, or network problems.

 

Writes and maintains records, reports and documentation on systems and software specifications and configuration.

 

Meets with outside vendors providing information technology services to verify the quality and level of work performed.

 

Plans, designs and supervises the installation and maintenance of complex network systems; troubleshoots and resolves complex hardware, software and network problems.

 

Prepares and reviews cost-benefit and requirements analyses for large-scale automation projects.

 

Evaluates new systems hardware and software.

 

Performs related work as required.

 

 

KNOWLEDGE, ABILITIES AND SKILLS

 

Thorough knowledge of the current principles and practices of computer systems technology and project management.

 

Thorough knowledge of the current research and trends of new computer-related technologies.

 

Thorough knowledge of existing hardware, software and network systems.

 

Thorough knowledge of operating system components and language relevant to area of assignment.

 

Ability to plan and conduct studies on work procedures to identify potential areas of automated system application.

 

Ability to troubleshoot and resolve complex hardware, software and network related problems.

 

Ability to plan, organize and conduct informal training for user agency personnel.

 

Ability to analyze technical material and documentation.

 

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.

 

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.

 

Skill in the use of computer and peripheral equipment.

 

 

REQUIRED EXPERIENCE AND TRAINING

 

Graduation from an accredited four (4) year college or university with major course work in computer science or related field; six (6) years experience in automation systems analysis specific to area of assignment including related project management experience; two (2) years of supervisory experience, or any equivalent combination of relevant training and experience.

 

 

GENERAL INFORMATION    

 

Bargaining Unit:                  Unrepresented

FLSA Status:                      Exempt

Code of Ethics Certification:     No

Class Spec. Estab./Revised:       E05/94; R11/97; R07/05


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