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Consumer Protection

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​            ePermitsOneStopLogo ECPD Website.jpg                    ​Government Center West-3b.jpg

​News & Highlights​​​​​​

Fingerprinting Available at GCW! Applicant​​s applying for a Chauffeur Registration are required to complete a Level II background screening. Fingerprinting can be completed by visiting Government Center West at 1 N. University Drive, Plantation, FL 33324 or by visiting any Florida Department of Law Enforcement (FDLE) fingerprint provider using our ORI number: FL924990Z.​

Broward County Locksmith Business Registration or Licensing is no longer required. Click here for more information.​

What We Do​​​​

The Consumer Protection Division is the advocate for the public. We provide information on child care licensing, environmental issues, auto repair, hazardous materials, movers, taxicabs, illegal towing and v​ehicles for hire.

We regulate Broward County businesses to:

  • Ensure a fair, safe and competitive marketplace​
  • Protect the environment and our water source
  • Sustain and improve the quality of child care

​Our vision is to be a world-class provider of regulatory services.

Our mission is to protect and improve the quality of life in Broward County through smart regulation. 

Our motto is We Serve and Protect."​

Consumer Affairs


All types of complaints can be filed online (select "Request for Service"), or by calling the Broward County Call Center at 311 or 954-831-4000.



Auto Body, Paint Shops, Auto Repair, Chauffeur, Child Care, Hazardous Materials, Medical Transport, Movers, Storage Tanks, Towing, and Vehicle for Hire forms.


Broward County's Online ePermits System

​Using ePermitsOneStop, customers can now apply and receive approval for bo​th municipality building permits and associated Broward County permits in a quicker, more seamless process, eliminating the need to travel to Broward’s Government Center West in Plantation.

How are we doing?​

We would love to get your feedback about the Consumer Protection website ( so we can better serve you.  Please help us by completing the following Customer Satisfaction Survey. Your feedback is greatly appreciated!