share   tweet 311

Environmental and Consumer Protection

Broward CountyEnvironmental and Consumer Protection
Environmental & Consumer Protection

News & Highlights


Pod Learning Environments

Walk-In Services at Government Center West (GCW) are  available online.

AVOID THE CROWDS-STAY HEALTHY

What We Do

The Environmental and Consumer Protection Division is the advocate for the public. We provide information on child care licensing, environmental issues, disability assistance, auto repair, hazardous materials, movers, taxicabs, illegal towing and vehicles for hire. Learn about the Consumer Bill of Rights and how to file a consumer complaint.

Our Mission, Vision and Values

Vision: A world-class provider of regulatory services

Mission: Protect and improve the quality of life in Broward County through smart* regulation

*Regulation approved by the Broward County Board of County Commissioners, relevant to the current quality of life issues, compliance assistance focused, and limited in scope to that necessary to accomplish the intent.

Our Values:

  • We Serve the Public 

  • We Pursue Excellence  

  • We Embrace Change

  • We Act with Integrity

  • We Serve Each Other

We Serve and Protect

Consumer Protection

We issue licenses and permits for several industries in Broward County. County regulations ensure a fair, safe and competitive marketplace, establish your rights and responsibilities when conducting business with them and also outline how to become a licensee.

Environment

​The Environmental and Consumer Protection Division (ECPD) protects the environment by regulating businesses with hazardous materials and storage tanks. Additionally, to provide safe and secure management of Broward County aquifers, ECPD regulates businesses that store, handle or use high-risk hazardous materials within wellfield protection areas of Broward County's community water systems.

The mission of the Child Care Licensing section (CCLE) is to regulate, enforce and improve the quality of child care in Broward County. CCLE is responsible for the implementation of the state-mandated licensing of all child care facilities and family child care homes in Broward County. CCLE monitors child care providers for compliance with health and safety standards. It also registers religious and non-public schools offering child care services. CCLE is the only COA approved agency in the Country.

Enforcement Administration is a support section responsible for the centralized management of enforcement actions for the Department's environmental, consumer protection, and building code services programs. The section establishes Department-wide enforcement standards, thereby ensuring fairness and consistency of enforcement actions. (Learn more about Enforcement Administration.)

File a Complaint

All types of complaints can be filed online (select "Request for Service"), or by calling the Broward County Call Center at 311 or 954-831-4000.

We administer, regulate and enforce county, state and federal consumer protection, environmental protection, and child care licensing laws and rules involving unfair or deceptive trade practices and violations impacting the environment, child care programs, and businesses. We will also accept written complaints.

Forms

Auto Body, Paint Shops, Auto Repair, Chauffeur, Child Care, Hazardous Materials, Medical Transport, Movers, Storage Tanks, Towing, and Vehicle for Hire forms.

ePermitsOneStop

Save time and avoid the lines, traffic and paper trail with the new one-stop ePermits process. Participating Broward County municipalities and Broward County have teamed up to launch ePermitsOneStop, a centralized website that allows customers to submit their application and have their plans reviewed online for County and some municipality permits, licenses and approvals.

Using ePermitsOneStop, customers can now apply and receive approval for both municipality building permits and associated Broward County permits in a quicker, more seamless process, eliminating the need to travel to Broward’s Government Center West in Plantation.

How are we doing?

We would love to get your feedback about the Environmental and Consumer Protection website (www.broward.org/consumer) so we can better serve you.  Please help us by completing an English Version Survey, Spanish Version Survey, or Creole Version Survey. Your feedback is greatly appreciated!