​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Consumer Protection

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Advocating for the public, we provide assistance with consumer complaints as well as li​​​censing and regulating child care, auto body and motor vehicle repair, chauffeurs, taxis and for-hire vehicles, medical transport services, towing and immobilization, and movers in Broward County.​ 

​Visit our Facebook page for the latest news and information and for a single point of access for all things data related, County-wide, check out the Broward County Citizen Data Portal​. ​​​​​​​

Visit our Consumer Affairs page for the latest application processing status update or to pay your For Hire Vehicle ​citation​.

​News & ​Highlights​​​​​​​​​​​​​​​​​​

​

Innovation Unit and Purchasing Division team up to receive National Association of Counties (NACo) 20​25 Achievement Award!

The Broward County Innovation Unit and Purchasing Division joined forces to develop the award-winning Procurement Insights Visualization Tool. This dynamic real-time tool provides comprehensive visibility into the procurement and contract lifecycle processes of Broward County. The platform aggregates key procurement data and displays it in easy-to-understand charts, graphs, and tables, ensuring seamless tracking and management of key procurement activities. For more details and a listing of 2025 awards visit 2025 NACo Awards.​​

On Tuesday, April 22nd, the Board of County Commissioners approved amendments to the Motor Carriers Ordinance to include:

      • All taxis must use a soft meter,
      • All taxis must accept payment in cash or credit card,
      • Certificates of Public Convenience and Necessity are no longer required to obtain a luxury sedan permit.​

Check out our Past News and Highlights.​

​CPD Services

​​Program
Contact Number​
Contact Email​
​Appointments (Online)
​QLess scheduling link
​QLess scheduling link
​Chauffeur
954-765-1700 opt 1​​consumer@broward​.org
​Child Care Licensing and Enforcement
954-357-4800​childcarelicensing@broward.org​​
​Con​sumer Complaints
311​​
consumer@broward.org​
​Enforcement (Citations)
​954-765-1700 opt 2
​consumer@broward.org
​For Hire Vehicles
​954-765-1700 opt 1
​consumer@broward.org
​Hearings
​954-765-1210​​
​ECP@broward.org​
​Medical Transport
​954-765-1700 opt 1
​​consumer@broward.org
​Motor Vehicle Body Repair and Paint
​954-765-1700 opt 1
​consumer@broward.org​
​Motor Vehicle Repair
​954-765-1700 opt 1
​consumer@broward.org​
​Movers
​954-765-1700 opt 1
​consumer@broward.org
​Towing
​954-765-1700 opt 1​
​consumer@broward.org​

Consumer Protection Division (CPD) is located at Broward County Governmental Center West (GCW), 1 N. University Drive, Suite 203 Plantation, FL 33324 and is open from 8:00AM - 4:00PM Monday through Friday (excluding holidays).​

We regulate Broward County businesses to:​​​​​​

  • Ensure a fair, safe and competitive marketplace​

  • Protect the environment and our water source

  • Sustain and improve the quality of child care​

​Our vision is to be a world-class provider of regulatory services.

Our mission is to protect and improve the quality of life in Broward County through smart regulation. 

Our motto is “We Serve and Protect."​​​

How are we doing?​​
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