Consumer Protection
​​​​​​​​​Advocating for the public, we provide assistance with consumer complaints as well as licensing and regulating child care, auto body and motor vehicle repair, chauffeurs, taxis and for-hire vehicles, medical transport services, towing and immobilization, and movers in Broward County.​

News & Highlights​​​​​​​​​​​​

Online ePermits & Environmental Inquiry System unavailable from 5:00 PM Friday, December 2nd until 10 PM Sunday, December 4th.
In order to better serve you, we will be performing important updates and scheduled maintenance. The Broward County online ePermits System (ePermits OneStop) and Environmental Inquiry and Resource System (ENVIROS) will be temporarily unavailable beginning 5:00 PM Friday, December 2nd until 10:00 PM Sunday, December 4th. We apologize for the inconvenience.​​


New to Broward ePermits OneStop: You asked, we listened! You can now check the status of your permit/license application. Just log in to your account thru ePermits, go to My Applications, then License Status.​

Effective September 1st, 2022, all Certificates of Insur​ance will have to be submitted to our office by the insurance producer.  The Division will no longer be accepting copies that are submitted by an applicant.  Please have your insurance provider email the Certificates of Insurance to​ CPInsurance@broward.org and place the name of the insured in the Subject line of the email.​

The lottery drawing for taxi and luxury sedan certificates of public c​onvenience and necessity was held on June 28th, 2022 in the 2nd floor hearing room of Government Center West.  Congratulations to all the winners!  Winning ticket numbers are listed on the Vehicle For Hire Webpage.​

We regulate Broward County businesses to:​

  • Ensure a fair, safe and competitive marketplace​

  • Protect the environment and our water source

  • Sustain and improve the quality of child care


Our vision is to be a world-class provider of regulatory services.

Our mission is to protect and improve the quality of life in Broward County through smart regulation. 

Our motto is “We Serve and Protect."​

File a Complaint

All types of complaints can be filed online (select "Request for Service"), or by calling the Broward County Call Center at 311 or 954-831-4000.​​


How are we doing?​

We would love to get your feedback about the Consumer Protection website (www.broward.org/consumer) so we can better serve you.  Please help us by completing the following Customer Satisfaction Survey. Your feedback is greatly appreciated!