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Consumer Protection

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​            ePermitsOneStopLogo ECPD Website.jpg                    ​Government Center West-3b.jpg

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​News & Highlights​​​​​​​​​

The Consumer Protection Division will be conducting a lottery for taxi and luxury sedan certificates of public convenience and necessity.  Tickets will be sold throughout the month of May and the drawing will be held on June 28th, 2022 at 9 AM.  For additional information, ​please go to 2022 Lottery Notice.

On Tuesday, April 5, 2022, the Board of County Commissioners approved a resolution to Section 40.50 of the Broward County Administrative Code to allow for an increase in the first 1/6 of a mile charged by taxicabs if the 30-day average of unleaded regular gasoline is over $4.00 per gallon.  In order to charge the additional fee, the taxicab must have the taximeter adjusted to show the, current, $1.00 increase in the drop rate and have the new rate stickers posted on the vehicle.  The new rate stickers are available at Government Center West, 1 North University Drive in Plantation.

The Environmental Section (Hazardous Materials, Storage Tanks and Wellfields), previously in the Consumer Protection Division, has moved to the Environmental Permitting Division. Please take note of the new web addresses for these programs.​

What We Do​​​​​

The Consumer Protection Division is the advocate for the public. We provide information on child care licensing, enforcement administration, auto repair, movers, taxicabs, illegal towing and v​ehicles for hire.


We regulate Broward County businesses to:​

  • Ensure a fair, safe and competitive marketplace​

  • Protect the environment and our water source

  • Sustain and improve the quality of child care


Our vision is to be a world-class provider of regulatory services.

Our mission is to protect and improve the quality of life in Broward County through smart regulation. 

Our motto is “We Serve and Protect."​


Consumer Affairs

Environment  (Environment Section has moved to the Environmental Permitting Division, please take note of new website address)

All types of complaints can be filed online (select "Request for Service"), or by calling the Broward County Call Center at 311 or 954-831-4000.



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Forms

Auto Body, Paint Shops, Auto Repair, Chauffeur, Child Care, Hazardous Materials, Medical Transport, Movers, Storage Tanks, Towing, and Vehicle for Hire forms.


ePermitsOneStop​

Broward County's Online ePermits System

​Using ePermitsOneStop, customers can now apply and receive approval for bo​th municipality building permits and associated Broward County permits in a quicker, more seamless process, eliminating the need to travel to Broward’s Government Center West in Plantation.

How are we doing?​

We would love to get your feedback about the Consumer Protection website (www.broward.org/consumer) so we can better serve you.  Please help us by completing the following Customer Satisfaction Survey. Your feedback is greatly appreciated!